Customer Service Representative – Credit Repair Company (Full-Time)

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

Schedule: Monday to Friday, 9:00 AM – 5:00 PM CST (US Central Time)

About Us:

We're a growing credit repair firm based in Texas helping clients remove inaccurate items from their credit reports and get positioned for homeownership. We need a reliable tea ---------- mber with REAL credit repair industry experience to handle our client communication and lead follow-up.

What You'll Be Doing:

• Answering client calls, texts, and messages throughout the day
• Following up with new leads from ads and organic inquiries
• Scheduling and confirming appointments on our calendar
• Updating client records and notes in our CRM (GoHighLevel)
• Enrolling new clients and walking them through onboarding paperwork
• Sending status updates to clients on their dispute progress
• Coordinating with our credit repair software team on file updates
• Light admin: tagging contacts, managing workflows, keeping the inbox clean
• Communicating with professionalism, warmth, and urgency

Requirements (non-negotiable):

• Previous experience working in the credit repair industry (this is required, not optional. You must understand disputes, bureaus, rounds, and how client communication works in this space)
• Speak and write English clearly and confidently (you will be on the phone with US-based clients)
• Dependable and show up on time every single day
• Can work independently without being micromanaged
• Comfortable with CRM systems (we use GoHighLevel and DisputeFox)
• Organized and can juggle multiple conversations at once
• Quiet workspace, reliable internet, and a working headset

Bonus:

• Familiarity with GoHighLevel or DisputeFox specifically
• Experience handling both client service AND lead follow-up

To Apply: Send a short message introducing yourself. Tell me which credit repair company you worked with previously and what your role was. Confirm you can work 9 AM – 5 PM CST Monday through Friday. Include the word "DEPENDABLE" so I know you read the full post.

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