Product Sourcing & Customer Support Assistant

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TYPE OF WORK

Full Time

SALARY

$4–$5/hr

HOURS PER WEEK

40

DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

We are looking for a detail-oriented Product Sourcing & Customer Support Assistant to support product sourcing and customer communication. The ideal candidate has experience sourcing products on AliExpress, communicating with suppliers, and providing customers with product information for approval. This role requires flexibility to work during hours that overlap with both China and U.S. business operations.

Responsibilities
Source products on AliExpress based on customer requirements
Communicate with China-based factories regarding products and orders
Prepare product information, pricing, and specifications
Send customers product photos, logo mockups, and product details for approval
Coordinate with suppliers and customers to ensure timely communication
Maintain organized records and provide administrative support

Requirements
Previous experience sourcing products on AliExpress (required)
Experience communicating with suppliers or manufacturers
Excellent written English and email communication skills
Strong organizational and time-management skills
High attention to detail and ability to manage multiple tasks

Role Details
Pay: $4–$5/hr
Training: First 2 weeks at 20 hours per week, following the same schedule as the permanent role
Schedule: 40 hours per week after training
Must be flexible to work a schedule compatible with both China and U.S. business hours:
8:00 AM–12:00 PM Philippine Time
9:00 PM–1:00 AM Philippine Time
Type: Full-Time, Remote

Only apply through this link - ----------

SKILL REQUIREMENT
Product Sourcing Customer Support Ecommerce
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