OFFICE ASSISTANT

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

6

: HOURS PER WEEK

40

: DATE UPDATED

Jul 31, 2026

JOB OVERVIEW

This role is primarily phone-based. The VA will handle high-volume inbound and outbound calls — answering customer inquiries, following up on leads, and booking free estimates/inspections using an assumptive-close style (e.g., "Does tomorrow morning or afternoon work better?" rather than asking if they want to book). Comfort and confidence on the phone, at volume, is the #1 requirement.

Other Responsibilities:

Email and text/SMS communication with customers
Updating customer records in Skimmer (CRM)
Small ad hoc administrative tasks as needed

Requirements:
Clear, neutral accent
Strong phone presence — high call volume, not just occasional calls
Comfortable with light sales/booking conversations (not hard selling — booking free services)
Familiarity with Slack or WhatsApp
Customer-focused approach

Softwares: Tradesgang, Skimmer, QuickBooks Online, RingCentral, Google Workspace, Slack, WhatsApp

Note: Tasks vary by day — this is a general scope, not a checklist every VA will do all of.

We're looking for people who already have recent experience handling a high volume of calls and do not have a decipherable accent.

If you are this person, apply here: ---------- /homeserviceva/form/HSVAApplicationForm2026/formperma/6Ht5-9OIiUHG1WWVQub0AIZDRjFSTcnosnS5tSCPlP4

SKILL REQUIREMENT

Inbound Sales Customer Support Management Warm Calling

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Job Post	Reporter	Rank	Reason	Date

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OFFICE ASSISTANT

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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