Medical VA for Sales, marketing and admin support

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TYPE OF WORK

Full Time

SALARY

$5 to $6 an hour paid weekly

HOURS PER WEEK

40

DATE UPDATED

Sep 25, 2026

JOB OVERVIEW

Primary Portion of the job is 5 to 6 hours per day is Sales and Marketing.

• Calling and communicating with providers who refer to us, providers we are building relationships with, communicating with past and present patients via phone and text.
• Follow up calls and texts with new patients the day after treatment for support and gratitude.
• Three month follow up with patients after DC to check in.
• Reaching out to all commercial pay patients in September, October, November and first week of December to see if they need any assistance before the end of the year as many will have met their deductibles.
• Using LACRM- Customer Relationship Management Software
• Keeping track daily of your sales and marketing numbers daily.
• Updating and working our CRM platform which with LACRM
• Setting up in-services with provider and provider groups.
• Adding new emails for the newsletters for patients and providers- key metric
• Sharing ideas how to drive in new business and new patients
• Helping with social media and having some experience with this.
• Helping to write letters to providers which will be dropped off in person or mailed from the US.
• Using LinkedIn to network with like-minded providers in the area. Having some experience with Linked in.
• Work on special campaigns and share suggestions for new ones.
• Responsible to keep the website updated with our website provider.
• Training will be provided.














Admin Portion of the job is 2 to 3 hours per day

• Call patients to remind them of upcoming appointments and follow up when needed.
o Reminder calls start at 10am
o Sherlie will train the new VA how and what to do
• Contact patients who have stopped coming to therapy (lost patients) to encourage them to return.
o Sherlie will create a spreadsheet for the list of patients that needs to be contact
o Training for this.
• Cover phone calls and front desk duties during staff lunch breaks or other breaks.
o First break- 10:00-10:15am
o Lunch break- 12:00-1:00pm
o Last break- 3:00-3:15pm
• Call patients with overdue equipment rental payments and follow up on outstanding balances.
o For outstanding balance- Mondays
o For equipment- Tuesdays
• Assist with other patient communication and administrative tasks as needed.


We're Looking for Someone Who Is:
• Experience in sales, marketing, customer service, and administrative support
• Friendly, professional, and confident communicating with others.
• Results-oriented and motivated to help grow the business.
• Organized and able to manage multiple priorities.
• Proactive in identifying opportunities and suggesting improvements.
• Reliable, detail-oriented, and committed to providing excellent customer service.

Requirements:
? Resume
? 1-minute introduction video (include relative experience)
? Equipment (laptop/computer, headset, camera)

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