Director of Business Growth & Customer Strategy

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: TYPE OF WORK

Full Time

: SALARY

100,000-120,000 PHP

: HOURS PER WEEK

40

: DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

About the Role

We're looking for an experienced business growth leader who is passionate about solving complex business challenges, understanding customers, and building strategies that drive sustainable, long-term growth.

This is more than a traditional marketing leadership role. You'll work closely with the CEO and executive leadership team to shape the company's growth strategy, strengthen the brand, improve customer experience, and turn customer insights into impactful business decisions.

If you enjoy building scalable systems, leading high-performing teams, and creating measurable business results, we'd love to hear from you.

Key Responsibilities
Growth Strategy
Develop and execute the company's overall growth strategy across customer acquisition, retention, brand, and marketing.
Identify new business opportunities using customer insights, market research, and performance data.
Drive initiatives that deliver sustainable revenue growth and long-term business success.
Customer & Brand Strategy
Strengthen the company's brand positioning and customer experience.
Ensure consistent, high-quality customer communications across all touchpoints.
Transform customer feedback and market insights into strategic business improvements.
Marketing & Innovation
Build scalable marketing systems and campaigns that generate measurable business outcomes.
Champion the use of AI, automation, and emerging technologies to improve marketing performance and customer understanding.
Foster a culture of experimentation, continuous improvement, and data-driven decision-making.
Leadership & Collaboration
Lead, mentor, and develop the marketing and growth team.
Collaborate closely with executive leaders across departments to align business objectives and growth initiatives.
Build systems and processes that support long-term organizational growth.
Qualifications
Required
8+ years of leadership experience in growth strategy, marketing, customer strategy, brand management, or related business functions.
Proven track record of driving measurable business growth—not just marketing activities.
Experience leading teams and managing cross-functional initiatives.
Strong analytical, strategic thinking, and problem-solving abilities.
Excellent communication and stakeholder management skills.
Comfortable making data-driven decisions through experimentation and customer insights.
Preferred
Experience in retail, hospitality, healthcare, SaaS, or service-based industries.
Experience with CRM platforms, customer analytics, AI tools, marketing automation, or loyalty programs.
Experience working directly with founders, CEOs, or executive leadership teams.
You'll Thrive in This Role If You...
Think like a business leader rather than just a marketer.
Enjoy uncovering customer insights and translating them into growth opportunities.
Love building scalable systems, processes, and high-performing teams.
Balance strategic thinking with hands-on execution.
Are excited about using AI and emerging technologies to accelerate business growth.
Why Join Us?

This is an opportunity to influence the future of the business—not just the marketing function.

You'll have the autonomy to shape strategy, improve customer experience, lead high-impact initiatives, and work directly with executive leadership to drive long-term growth.

If you're looking for a role where your ideas genuinely shape company direction and business success, we'd love to hear from you.

Apply here:

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Director of Business Growth & Customer Strategy

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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