Customer Retention & Sales Specialist

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: TYPE OF WORK

Full Time

: SALARY

$750.00 - $1000 per month

: HOURS PER WEEK

50

: DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

Remote Appliance Repair Sales Specialist

About Us

BozmanFix is a growing appliance repair company providing professional repair services for residential appliances. We are looking for a motivated sales professional who can turn declined repair estimates into completed jobs.

Responsibilities

- Contact customers who declined repair after the technician's visit.
- Understand the reason for declining the repair.
- Build rapport and overcome objections professionally.
- Explain the value of repairing instead of replacing the appliance.
- Offer available options and work with customers to find a solution.
- Schedule approved repairs and coordinate with our dispatch team.
- Keep detailed notes of every conversation in our CRM.
- Follow up with customers when appropriate.

Requirements

- Excellent English communication skills (spoken and written).
- Previous experience in phone sales/ customer retention in appliance repair field.
- Strong objection handling and negotiation skills.
- Confident, persuasive, and customer-focused personality.
- Ability to work independently from home.
- Reliable internet connection and quiet work environment.
- Experience with HouseCallPro CRM software is a plus.

What You'll Do

Our technicians diagnose appliance issues on-site and provide repair estimates. Sometimes customers d ---------- not to move forward immediately and only pay the service call fee. Your job is to contact those customers, understand their concerns, answer questions, address objections, and help convert those estimates into completed repair jobs.

Compensation

- Competitive base pay.
- Performance bonuses/commission for every repair you successfully convert into a completed job.
- Fully remote position.
- Opportunity for long-term growth with a rapidly growing company.

This is a performance-driven sales position where your ability to communicate effectively and close deals directly impacts your success.

SKILL REQUIREMENT

Sales Management English Speaking Communication

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Customer Retention & Sales Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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