Customer Service & Operations Executive (Permanent WFH, UK Company)

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TYPE OF WORK

Full Time

SALARY

$580-1100

HOURS PER WEEK

45

DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

Sales & Operations Executive - Permanent WFH | UK Client

Type: Full-time
Salary: ?35,000 – ?67,000/month
Hours: 3:00 PM – 12:00 AM PH time, Mon–Fri, Weekends and overtime available

Are you the person who keeps everything running? The one who picks up the phone confidently, spots the detail everyone else missed, and gets things moving before anyone has to ask?

Why not join our growing Philippine team handling operations, customer service, and business development. You'd be joining an established long-term setup, not an experiment.

What you'll be doing

Handling inbound and outbound customer calls - you'll be the voice of the brand
Managing enquiries, bookings, and job updates from first contact to completion
Coordinating with subcontractors, suppliers, and logistics partners
Preparing estimates, quotations, and invoices
Supporting live job scheduling and daily operations
Keeping our data clean, current, and useful


Why this role is worth your time

Permanent work from home. Not hybrid, not "for now" - permanently remote.

Real progression. We're growing fast and we promote from within. Strong performers move into team lead, account management, or specialist operations roles as we scale. Tell us where you want to go and we'll build the path.

You'll learn the whole business. Sales, operations, supplier management, finance - end-to-end exposure that makes you genuinely valuable, not just experienced.

Earn more if you want to. Paid overtime is available and weekend shifts are open to anyone who wants them. If you'd rather keep to standard hours, that's completely fine - it's an option, never an expectation.

Flexibility that respects your life. We care about outcomes, not hours logged. Once you're up to speed, there's genuine give in how you structure your day.

The package

?35,000 – ?67,000/month, paid twice monthly via bank transfer
Monthly performance bonus
Paid overtime + optional weekend work
13th month pay
Annual paid leave
Direct access to UK leadership
Long-term role with a strong, growing group

Who we're looking for

Strong communicator, confident on the phone with UK customers
Highly organised with genuine attention to detail
Comfortable juggling several things at once without dropping any
CRM experience (any platform - we'll train you on ours)
Previous CSR or operations experience is a big plus
Reliable internet (min 25 Mbps), own computer, quiet space for calls
A "leave it with me" attitude

How to apply

"DR7" as the first thing in your message - it tells us you read to the end
A link to your updated CV (Google Drive, Dropbox, or similar - make sure it's set to public/anyone-with-link)
A link to a short video introduction (2–3 minutes, unlisted YouTube or Loom is fine). Tell us about something you love and why it matters to you. We want to hear you talk, not read a script.

We review every application and reply to everyone.

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