Full Time
$5.5/hour
36
Jul 30, 2026
Sales & Dispatch Agent (Remote – Full Time)
We are looking for a motivated and results-driven Sales & Dispatch Agent to join our growing team.
This is not a traditional customer service role. While you'll be speaking with customers throughout the day, your main responsibility is to convert inbound enquiries into confirmed bookings, maximize sales opportunities and efficiently dispatch technicians. Training is provided, so we welcome candidates who are eager to learn, develop their skills,and grow with the company.
If you're confident on the phone, enjoy sales and thrive in a fast-paced environment, we'd love to hear from you!
Work Schedule:
Monday to Saturday - 6 hrs. per day
UK Afternoon Shift:
2:00 PM – 8:00 PM (UK Time) / 9:00 PM – 3:00 AM (Philippine Time) (subject to daylight saving time in the UK)
KEY RESPONSIBILITIES:
Answer inbound customer calls professionally.
Contact leads who have submitted enquiries through our website.
Convert customer enquiries into confirmed service bookings.
Upsell and maximize every sales opportunity.
Schedule and dispatch technicians efficiently based on location and availability.
Keep customers informed throughout the booking process.
Provide accurate information about our services and pricing.
Maintain detailed and accurate records in the CRM system.
Work closely with the operations team and managers to ensure smooth daily workflow.
QUALIFICATIONS:
Proven experience in sales, appointment setting, dispatch, or call center is preferred.
Excellent English communication skills with a clear, neutral, and easy-to-understand accent.
Strong sales, negotiation, and objection-handling skills.
Confident speaking with customers over the phone.
Able to multitask and remain organized in a fast-paced environment.
Tech-savvy and able to learn new systems quickly.
Reliable, self-motivated, and able to work independently from home.
TECHNICAL REQUIREMENTS:
Stable fiber internet connection (minimum 300 Mbps).
Backup internet connection (required).
Computer with at least 16 GB RAM.
High-quality USB headset with a clear microphone.
Quiet, distraction-free home workspace.
Backup power source or generator is highly preferred.
WHAT WE OFFER:
Competitive base salary plus performance-based incentives and bonuses.
Long-term remote position with job stability.
Paid training and continuous coaching.
Supportive international team environment.
Opportunities for career growth and advancement based on performance.
HOW TO APPLY:
Please submit the following:
Updated CV/Resume
A 30–60 second voice recording introducing yourself in English
Recent internet speed test results
Your computer specifications (processor, RAM, and operating system)
Please make sure all links provided are accessible before submitting your application.
If you're passionate about sales, enjoy helping customers, and have the drive to achieve results, we'd love to hear from you. Apply today and become part of our team!