Appointment Setter / CRM Manager — Aesthetics Clinic (UK Hours) | Vital Glow

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TYPE OF WORK

Full Time

SALARY

PHP 45000 - 55000 plus commission

HOURS PER WEEK

40

DATE UPDATED

Aug 8, 2026

JOB OVERVIEW

Appointment Setter / CRM Manager — Aesthetics Clinic (UK Hours) | Vital Glow

Vital Glow is a growing, nurse-led medical aesthetics and IV therapy clinic in the UK. We're hiring one reliable, phone-confident Appointment Setter to keep our pipeline full, book qualified consultations, and keep our CRM clean.

This is a phone-heavy role. If you're not comfortable making outbound calls and speaking warmly with UK-based enquirers every day, this isn't the role for you. Your core job is simple to describe and hard to do well: call leads, revive old ones, book qualified consultations, and keep GoHighLevel accurate.

Because we're a regulated medical clinic, you'll represent us professionally and with care — you'll book consultations (not treatments), reassure nervous first-timers, and never give clinical advice. Warmth and trust matter more than hard selling here.

What you'll own:

Calling & setting: Call new and aged leads daily, qualify them against our criteria, and book qualified consultations directly into our calendar.
Lead reactivation: Systematically work through cold leads, no-shows, and stalled conversations by phone, WhatsApp and SMS — no lead left without a next step.
CRM management: Keep GoHighLevel pipelines, tags, stages, and notes updated immediately after every touch. Maintain a clean, actionable pipeline.
Follow-up & show-rate: Confirm booked consultations and follow up to reduce no-shows.
Ad hoc support: Light reporting, follow-up sequences, and helping our systems stay consistent.
Rebooking current clients and ensuring they repeat treatments.

You must have:

Proven experience as an Appointment Setter, Sales VA, or Cold Caller (min. 1 year).
Strong spoken English and a confident, warm, professional phone presence — comfortable handling objections without being pushy.
Hands-on GoHighLevel experience (or a close equivalent: HubSpot, Keap, ActiveCampaign).
Reliable computer, fast internet, and a noise-cancelling headset (home-based role).
Willingness to work UK business hours.

Nice to have: Meta Ads familiarity, automation tools (Zapier, n8n), experience in aesthetics, wellness, healthcare, or beauty businesses.

Location: Philippines only. Home-based.

Compensation: [45,000-55,000]/month base (depending on experience) + commission per qualified consultation that shows. Guaranteed on-time monthly payment. Paid leave. Long-term role with room to grow into a lead manager position for strong performers.

To apply — read carefully (applications that skip these steps won't be reviewed):

Start your application with the phrase "Glow with Vital" so we know you read this.
In 2–3 sentences, describe your experience with outbound calling and lead reactivation specifically.
Tell us which CRM(s) you've used and what you did inside them.
Record a 60-second voice note introducing yourself, then pretending you're calling someone who enquired about an aesthetic treatment two weeks ago but never booked a consultation. Treat it like a real, warm call opener — reassuring, not salesy.

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