SecurityTrax / Alarm.com Operations Administrator (Home Security Industry)

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: TYPE OF WORK

Full Time

: SALARY

1,000/month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 29, 2026

JOB OVERVIEW

Our ideal candidate has experience with SecurityTrax, ---------- , or another security company CRM and understands the workflow of home security installations from sale to completion.

Daily Responsibilities:

• Manage customer accounts in SecurityTrax
• Create and update work orders
• Schedule technicians
• Register ---------- equipment
• Upload installation photos
• Verify completed installations
• Close completed jobs
• Create invoices
• Track inventory
• Maintain accurate customer records
• Assist with customer service and administrative tasks

Required Qualifications:

? Excellent written and spoken English
? Extremely organized
? Strong attention to detail
? Reliable computer and internet
? Able to work during U.S. business hours

Highly Preferred:

• SecurityTrax experience
• ---------- experience
• Home security industry experience
• Technician scheduling experience
• CRM experience
• QuickBooks experience

This is a long-term position with opportunities for advancement as our company grows.

APPLICATION INSTRUCTIONS

Please answer ALL of the following:

1. Have you ever used SecurityTrax?
2. Have you worked for a home security company?
3. Have you worked with ---------- ?
4. What CRMs have you used?
5. Why would you be a good fit for this position?
6. Please record a 60-second introduction video.

To confirm you read this entire job posting, begin your application with:

"Agave grows with great people."

Applications without this phrase will not be considered.

SKILL REQUIREMENT

Data Entry Customer Service Administrative Support

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SecurityTrax / Alarm.com Operations Administrator (Home Security Industry)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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