Short-Term Rental Operations Manager

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TYPE OF WORK

Full Time

SALARY

$4 - $5 per hour

HOURS PER WEEK

40

DATE UPDATED

Jul 27, 2026

JOB OVERVIEW

Full-Time Remote Position | Philippines

Host with Wander is hiring an experienced Short-Term Rental Operations Manager to support our growing portfolio of luxury vacation rentals and a possible boutique hotel in the future.

This is an operations role—not a general administrative VA position. We need someone who takes ownership, communicates well, solves problems, and follows tasks through completion.

Schedule

* Thursday through Sunday
* 10:00 a.m.–8:00 p.m. U.S. Eastern Time
* 40 hours per week
* Must be comfortable working overnight hours in the Philippines and consistently working weekends.

Responsibilities

* Oversee daily short-term rental operations.
* Communicate with cleaners, maintenance workers, and other vendors by text and phone.
* Schedule maintenance, update the maintenance log, and follow up until work is completed.
* Monitor guest communications and step in when HostBuddy AI cannot resolve an issue.
* Keep HostBuddy’s property information accurate and current.
* Create, update, and optimize listings on Airbnb, Vrbo, ---------- , Expedia, and our direct-booking website.
* Use Rankbreeze to monitor listing rankings and recommend improvements.
* Maintain property information, checklists, and SOPs in Google Workspace.
* Help manage tasks and deadlines during new property launches.
* Prepare a weekly report on revenue, occupancy, reviews, guest satisfaction, rankings, maintenance, and recommended improvements.
* Use Claude and other AI tools to analyze performance, improve processes, and work more efficiently.

Qualifications

* Short-term rental or vacation-rental management experience is required.
* Experience with Airbnb, Vrbo, or another booking platform.
* Experience working with a property management system.
* Excellent written and spoken English.
* Strong customer service, organization, and project-management skills.
* Able to manage multiple guest, vendor, and property issues at once.
* Proactive, dependable, and comfortable working independently.
* Strong interest in learning and adopting AI tools.

Experience with Hospitable, ---------- , Expedia, Rankbreeze, HostBuddy AI, direct-booking websites, or luxury rentals is helpful but not required.

How to Apply

Please include:

1. A summary of your short-term rental experience.
2. The booking platforms and property management systems you have used.
3. An example of a guest or maintenance issue you resolved.
4. An example of how you have used Claude, ChatGPT, or another AI tool—or how you are currently learning to use AI.
5. Confirmation that you can work the full Thursday–Sunday schedule. Confirm if you have worked these hours previously and how this works for your home life/family. We want to ensure this is a good fit for you as well.
6. Your requested hourly rate.

Begin your application with **“Guest Experience”** so we know you read the full posting.

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