Chat Specialist/Customer Support | Join Our Remote Team at Dealer Media! | Full-Time + Benefits

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TYPE OF WORK

Full Time

SALARY

CAD $8-$10 an hour (CAD $1,280 - $1,600)

HOURS PER WEEK

40

DATE UPDATED

Jul 26, 2026

JOB OVERVIEW

Are you someone who types fast, notices the little details, and takes pride in doing great work?
If you’re trustworthy, independent, and love clear communication — we want to hear from you!

At Dealer Media, we value honesty, reliability, and attention to detail. As a Chat Specialist, you’ll play an important role in ensuring the quality of our customer experience.

What You’ll Be Doing:
- Using our live chat system to qualify customers
- Analyzing application data for accuracy
- Following clear, detailed processes
- Reading between the lines during chats to catch important details

What We’re Looking For:
- Excellent English skills (C2 Advanced/Mastery test score with a screenshot)
- IQ score of 9+ out of 10 (with a screenshot)
- Fast, accurate typing
- Sharp attention to detail (we monitor quality closely)
- Tech-savvy and comfortable using different platforms
- A computer monitor (not just a laptop)
- Fast, stable internet — with a reliable backup

Work Schedule:
- Daily Schedule (Post-Training) - 8 hours + 30-minute lunch. 5 days a week
- Must have open availability between 5:00 AM and 10:00 PM PST (schedule may vary daily)
- Training: 4 weeks of intense paid training. Training schedule may also vary from post-training schedule

Bonus Points (Assets):
- Experience as a chat specialist or using chat platforms
- Familiarity with Salesforce, Zoom, and Slack
- Understanding of different vehicle types and brands

What We Offer:
- Full-time, permanent remote position
- Paid Vacation Leaves
- PhilHealth, SSS, and Pag-IBIG benefits

To Apply:
Please send a 30–60 second video telling us why you would be a great fit for the Chat Specialist role at Dealer Media.
(And don't forget to tell us what your favorite food is in your application letter!)

Apply now and join a team where your skills and attention to detail are truly valued!
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