Locksmith secretary

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

6

: HOURS PER WEEK

40

: DATE UPDATED

Jul 26, 2026

JOB OVERVIEW

???? Remote Customer Service & Admin Assistant (Long-Term)

We're a growing family-owned automotive locksmith business based in Melbourne, Australia, and we're looking for a reliable, friendly, and professional Customer Service & Admin Assistant to join our team long-term.

This is not just another job—we're looking for someone who wants to grow with the business and become part of the team.

Working Hours

Monday to Saturday
Melbourne, Australia time zone
Full-time availability during business hours

Your Responsibilities

Answer incoming customer calls
Book jobs and manage the schedule
Respond to customer enquiries
Follow up with customers
Update our CRM accurately
Support the team with general administrative tasks
Communicate clearly with technicians throughout the day

Requirements

Excellent spoken and written English (non-negotiable)
Clear, professional, and easy-to-understand accent (100% required)
Previous customer service or call centre experience is preferred
Strong computer skills and ability to learn new software
Excellent organisation and attention to detail
Reliable internet connection and a quiet workspace
Positive attitude and ability to stay calm under pressure
Looking for a long-term position

What We Offer

Stable, long-term employment
Supportive family business with a friendly work environment
Opportunity to grow with the company
Training and ongoing support
Work with a team that values professionalism and respect
IMPORTANT – READ BEFORE APPLYING

To be considered, you must send a 1-2 minute voice recording in English introducing yourself.

Please include:

Your name
Where you're from
Your previous customer service experience
Why you'd like to work with us

Applications without a voice recording will not be reviewed.

We're looking for someone with excellent communication skills, a confident phone manner, and a genuine interest in becoming part of our team for the long term.

If this sounds like you, we'd love to hear from you!

SKILL REQUIREMENT

English Speaking

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Locksmith secretary

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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