Cash Pay Billing & Administrative Coordinator

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: TYPE OF WORK

Part Time

: SALARY

4.75

: HOURS PER WEEK

20

: DATE UPDATED

Jul 25, 2026

JOB OVERVIEW

Position Summary
We are seeking a highly organized and detail-oriented Cash Pay Billing & Administrative Coordinator to join our growing IVF practice. This role is ideal for someone with a background in bookkeeping, cash-pay medical billing, or healthcare administration who enjoys wearing multiple hats and providing exceptional operational support.
The ideal candidate will help manage our cash-pay billing processes, including cryopreservation (cryo) storage billing, assist with insurance-related billing tasks, perform basic bookkeeping functions, and provide general administrative support to ensure our financial and operational workflows run smoothly. We are looking for someone who is eager to learn, adaptable, and committed to delivering outstanding service to both patients and the practice.
Key Responsibilities
Cash Pay Billing
Manage cash-pay billing for fertility treatment services.
Oversee ongoing cryopreservation (cryo) storage billing, including invoicing, payment tracking, and account follow-up.
Process patient payments and maintain accurate financial records.
Respond to patient questions regarding billing and payment options.
Work with patients to resolve outstanding balances in a professional and compassionate manner.
Insurance Billing Support
Assist with insurance billing and claims processes as needed.
Verify insurance information and coordinate with insurance carriers.
Help resolve billing discrepancies and denied claims.
Collaborate with the clinical and financial teams to ensure accurate documentation.
Bookkeeping
Perform basic bookkeeping duties, including recording payments and reconciling accounts.
Assist with financial record maintenance and reporting.
Support month-end reconciliation and administrative accounting tasks.
Maintain accurate financial documentation.
Communicate with the accountant on a quarterly basis.
Administrative Support
Update and maintain Google Docs, Google Sheets, and internal tracking spreadsheets.
Schedule appointments and assist with patient scheduling when needed.
Maintain organized electronic records and administrative files.
Support daily office operations and special projects.
Communicate professionally with patients, providers, and tea ---------- mbers.
Qualifications
Required
Experience in bookkeeping, medical billing, healthcare administration, or a related administrative role.
Strong organizational skills and exceptional attention to detail.
Comfortable working with spreadsheets and Google Workspace (Docs, Sheets, Drive).
Excellent written and verbal communication skills.
Proficiency in spoken and written English.
Ability to manage multiple priorities in a fast-paced environment.
Strong customer service skills and professionalism when discussing financial matters with patients.
Preferred
Experience with cash-pay medical billing.
Experience with fertility, IVF, OB/GYN, or other specialty medical practices.
Knowledge of insurance billing and reimbursement processes.
Experience managing recurring billing, including storage or subscription-based accounts.
Familiarity with electronic medical records (EMR) and practice management software.
Additionally fluency in written and spoken Latin-American Spanish.
Ideal Candidate
The successful candidate is:
Detail-oriented and highly organized.
Comfortable handling financial information with accuracy and confidentiality.
Willing to learn new responsibilities and expand their skill set.
Self-motivated and able to work independently.
Compassionate and patient-focused, understanding the sensitive nature of fertility care.
A collaborative team player who enjoys supporting both patients and colleagues.
Why Join Our Team?
Lane Fertility Institute is dedicated to providing compassionate, personalized fertility care. As a member of our administrative team, you will play a critical role in supporting patients throughout their fertility journey while helping ensure the financial and operational success of our practice.

SKILL REQUIREMENT

Bookkeeping English Proficiency Financial Services Support

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Cash Pay Billing & Administrative Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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