Event venue phone assistant and coordinator

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: TYPE OF WORK

Full Time

: SALARY

3.50

: HOURS PER WEEK

35

: DATE UPDATED

Jul 25, 2026

JOB OVERVIEW

Virtual Sales & Client Experience Assistant (Remote)

About Us

Oasis Party Venue is a luxury event venue with two locations. We host weddings, baby showers, birthdays, corporate events, bridal showers, graduations, and more. We are looking for a professional, friendly, and sales-oriented Virtual Assistant to be the first point of contact for our clients.

Responsibilities

* Answer incoming phone calls, text messages, and online inquiries promptly.
* Speak with clients professionally and confidently in fluent English.
* Explain our venue packages, pricing, and availability.
* Learn both venue locations thoroughly, including layouts, capacities, amenities, and package differences.
* Send photos, videos, brochures, and other information to prospective clients during or immediately after calls.
* Qualify leads and encourage clients to schedule venue tours.
* Follow up with leads who have not yet booked.
* Answer common questions about rentals, décor, food packages, policies, and event logistics.
* Maintain organized notes for every client conversation.
* Escalate complex issues to management when necessary.
* Learn effective sales techniques and continuously improve conversion rates.

Requirements

* Excellent spoken and written English with a neutral, easy-to-understand accent.
* Strong customer service and sales skills.
* Comfortable speaking on the phone throughout the day.
* Reliable high-speed internet and a quiet workspace.
* Professional phone etiquette.
* Quick learner with excellent attention to detail.
* Comfortable using CRM systems, Google Drive, and messaging platforms.
* Able to multitask while speaking with clients.

Availability

The assistant must be available during business hours throughout the week to answer incoming calls and client inquiries.

Weekend availability is required:

* Friday
* Saturday
* Sunday

These are our busiest days, so prompt responses are essential.

Preferred Qualifications

* Previous experience in event venues, hospitality, weddings, hotels, or luxury services.
* Experience with inside sales, appointment setting, or lead conversion.
* Experience using AI tools such as ChatGPT to assist with client communication.

Success Metrics

* Fast response time to inquiries.
* High tour booking rate.
* High booking conversion rate.
* Excellent client reviews and customer satisfaction.
* Accurate information provided to every client.
* Professional communication at all times.

SKILL REQUIREMENT

Customer Support Management English Speaking Sales

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Event venue phone assistant and coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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