Remote Sales & Appointment Specialist – U.S. Tech Retail

We are looking for an experienced Remote Sales & Appointment Specialist to support multiple U.S.-based technology retail locations.

This is a sales-focused contract position, not a general virtual assistant role. You will primarily make outbound calls, sell Asurion Tech Care plans, schedule store appointments, follow up with customers, and connect customers with the appropriate store when additional assistance is needed.

Responsibilities

* Make outbound sales and follow-up calls to U.S.-based customers
* Sell Asurion Tech Care plans
* Schedule customer appointments at the appropriate store
* Follow up on leads, previous conversations, and sales opportunities
* Maintain and work an active customer pipeline
* Redirect customers to the appropriate store when additional in-store assistance is needed
* Manage calls, appointments, and follow-ups across multiple locations
* Accurately document calls, appointments, sales, and customer outcomes
* Consistently work toward established sales and appointment goals

Compensation

Base Pay: $4.00 USD/hour

In addition to hourly pay, you will earn commission for each qualifying Tech Care sale:

* 5-Device Plan: +$2.00 per sale
* 10-Device Plan: +$4.00 per sale
* 15-Device Plan: +$6.00 per sale

There is no limit to the number of qualifying sales you can earn commission on.

Pay Schedule: Bi-weekly
Payment Method: PayPal only

This is a contract-based position.

Sales Performance Expectations

This is a performance-driven sales position. Contractors are expected to consistently develop their sales results and work toward established monthly goals.

Our current monthly performance levels are:

* 5 Sales – Minimum Requirement: Contractors must complete at least 5 qualifying sales per month to maintain the position.
* 10 Sales – Performance Standard: Established contractors are expected to consistently achieve at least 10 qualifying sales per month.
* 20 Sales – Monthly Target: Our target for each Sales & Appointment Specialist is 20 qualifying sales per month.
* 20+ Sales – Strong Performance: Contractors who consistently meet or exceed the monthly target will be recognized as strong performers and may be considered for additional opportunities and performance incentives as the program grows.

Performance is not measured by sales alone. Call activity, appointments scheduled, follow-up activity, attendance, documentation, customer interactions, and overall productivity will also be considered.

Falling below 5 qualifying sales in a month may result in termination of the contract.

Contractors who remain above the minimum but consistently perform below the expected standard may receive additional coaching and a performance improvement period.

The goal is not simply to maintain the minimum. We are looking for sales professionals who consistently work toward and exceed the monthly target.

Schedule

* 5 days on / 2 days off
* Working hours will fall between 10:00 AM and 7:00 PM U.S. Eastern Time (ET)
* Exact working days may vary based on business needs
* Clock-in/clock-out tracking is required for payroll and attendance purposes

Reliable attendance and punctuality are required.

What We’re Looking For

This position requires someone who is already comfortable selling.

Ideal candidates should have:

* Strong previous sales experience
* Phone sales, telesales, outbound calling, call center, or appointment-setting experience
* Excellent spoken English with clear pronunciation and strong conversational fluency
* Confidence speaking with U.S.-based customers
* Strong closing and objection-handling skills
* Ability to multitask and manage activity across multiple store locations
* Strong organization and follow-up habits
* Ability to work independently and remain accountable for results
* Reliable computer/laptop and high-speed internet
* Quality headset/microphone
* Quiet and professional calling environment

Experience selling technology, telecommunications, subscriptions, protection plans, insurance, or other service-based products is a plus.

Training

Training will be provided covering:

* Asurion Tech Care products and plan options
* Sales processes and expectations
* Appointment scheduling
* Customer follow-up procedures
* Systems and documentation
* Store operations and escalation procedures

We will provide the product and process training. We are looking for candidates who already bring the confidence, communication skills, work ethic, and sales mentality required to succeed.

How to Apply

Start your application with the words “TECH SALES.”

Please provide:

* Your current resume
* A brief description of your previous sales experience
* Any experience with outbound calling or appointment setting
* Any experience working with or selling to U.S.-based customers
* Confirmation that you can work between 10:00 AM–7:00 PM U.S. Eastern Time
* Confirmation that you can receive payment through PayPal
* A 30–60 second voice recording

Voice Recording

Introduce yourself, briefly describe your sales experience, and tell us why you believe you would be successful selling technology services over the phone.

The recording should allow us to hear your natural communication style. No special equipment or professional recording is necessary.

Applications without both a resume and voice recording will not be considered.

Interview Process

Applications will be reviewed based on relevant experience, sales background, communication skills, and overall fit.

Selected applicants will be contacted for an interview as the next step in the hiring process.