# E-commerce Operations Specialist | Etsy | Shopify | AI | Long-Term Career Opportunity

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TYPE OF WORK

Full Time

SALARY

$7.00–$8.00/hour, depending on experienc

HOURS PER WEEK

40

DATE UPDATED

Jul 24, 2026

JOB OVERVIEW

# E-commerce Operations Specialist | Etsy | Shopify | AI | Long-Term Career Opportunity

## About Us

We are two established creative entrepreneurs seeking one highly organized, proactive, and tech-savvy E-commerce Operations Specialist to become an integral part of our growing businesses.

This is a full-time remote position supporting two business owners whose companies operate in the custom products, print-on-demand, and digital product industries. We collaborate closely, use many of the same systems, and are looking for someone who wants to build a long-term career—not just complete tasks.

If you love organization, solving problems, learning new technology, and helping businesses grow, we'd love to meet you.

---

## What You'll Be Doing

As our E-commerce Operations Specialist, you'll help keep our businesses running smoothly while supporting daily operations across multiple online sales channels.

### E-commerce Operations

• Manage Etsy shops

• Assist with Shopify store management

• Support standalone e-commerce websites

• Create and optimize product listings

• Upload new products

• Update pricing, descriptions, collections, tags, and product information

• Monitor listings for accuracy and consistency

• Identify opportunities to improve shop performance and customer experience

---

### Customer Service

• Respond professionally to customer inquiries

• Resolve order issues

• Track shipments and communicate updates

• Assist with returns, exchanges, and order modifications

• Maintain exceptional customer service standards

---

### Product Management

• Upload product images and mockups

• Organize digital products and files

• Maintain product collections

• Ensure consistent branding across all sales channels

• Assist with product launches

---

### Administrative Support

• Google Workspace

• Google Drive organization

• Spreadsheet management

• Internet research

• SOP documentation

• Calendar and task management

• General administrative support

---

### Marketing Support

• Schedule social media content

• Upload blog content

• Assist with email marketing campaigns

• Organize marketing assets

• Help prepare promotional campaigns and product launches

---

### AI & Technology

• Use ChatGPT and other AI tools to improve efficiency

• Assist with AI-generated content and product descriptions

• Learn new software quickly

• Recommend workflow improvements and process efficiencies

---

## Qualifications

We're looking for someone who is:

? Highly organized

? Detail-oriented

? Dependable

? Proactive

? Professional

? Comfortable working independently

? An excellent communicator in written and spoken English

? Able to manage multiple priorities

? Passionate about continuous learning

? Committed to delivering high-quality work

---

## Preferred Experience

Experience with several of the following is preferred:

• Etsy

• Shopify

• E-commerce operations

• Canva

• Google Workspace

• ChatGPT or other AI tools

• Pirate Ship or similar shipping software

• Print-on-Demand workflows

• Digital product management

• Basic SEO

---

## Bonus Skills

Experience with any of the following is a plus:

• GoHighLevel

• ClickUp

• Trello

• Meta Business Suite

• Klaviyo

• Mailchimp

• Basic graphic design

• Basic video editing

---

## Who Will Thrive in This Role

We're looking for someone who doesn't simply complete assigned tasks.

We want someone who:

• Thinks ahead

• Solves problems

• Takes initiative

• Loves creating organized systems

• Pays close attention to detail

• Learns quickly

• Communicates proactively

• Takes ownership of their work

• Wants to build a long-term partnership with our team

---

## Compensation

Competitive hourly pay based on experience and qualifications.

Performance reviews and compensation increases will be based on reliability, initiative, communication, quality of work, and overall contribution to our businesses.

---

## Our Hiring Process

We take hiring seriously because we're looking for a long-term tea ---------- mber.

Our hiring process includes:

• Application Review

• Initial Interview

• Skills Assessment

• Two Paid Trial Projects (one for each business owner)

• Final Interview

• Employment Offer

Finalists will complete two separate paid trial assignments that reflect real work performed in this role. We believe in compensating candidates fairly for their time while giving both business owners the opportunity to evaluate communication, problem-solving, quality of work, and overall fit.

---

## Growth Opportunity

We're building businesses with long-term growth in mind and are looking for someone who wants to grow with us.

As our companies expand, there will be opportunities to:

• Learn new software

• Develop new skills

• Take on additional responsibilities

• Increase compensation based on performance

• Build a long-term career with our team

---

## How to Apply

To be considered, please submit the following:

1. Your resume.

2. A brief introduction telling us about yourself.

3. A 2–3 minute video (Loom or similar) introducing yourself and explaining why you're interested in this position.

4. Tell us about your experience with Etsy, Shopify, or other e-commerce platforms.

5. Tell us about your experience using ChatGPT or other AI tools to improve productivity.

6. Describe a time you improved a process, solved a problem, or made a business more efficient.

7. Begin your application with the phrase:

**"Premium Support Starts Here."**

Applications that do not follow these instructions will not be considered.

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