Full Time
$1,000/month
40
Jul 24, 2026
ABOUT US
IV Concierge is a premium mobile wellness company based in Delray Beach, Florida, specializing in IV therapy, vitamin injections, and personalized wellness treatments delivered directly to our clients.
We provide services designed to support hydration, energy, immunity, recovery, beauty, and overall wellness, all administered by licensed medical professionals in the comfort of our clients’ homes, hotels, or offices. Our focus is on delivering a seamless, high-quality, and personalized experience, from the first inquiry through post-treatment follow-up.
ROLE OVERVIEW
We are looking for a full-time Wellness Advisor who will play a key role in client communication, service coordination, and outreach. In this role, you will be the first point of contact for our clients, helping guide them through our services, recommending appropriate treatments, and ensuring a smooth and professional experience. You will also support business growth through client outreach and proactive engagement.
KEY RESPONSIBILITIES
- Serve as the primary point of contact for client inquiries via phone, text, and
- Assist clients with booking, rescheduling, and managing appointments
- Guide clients in selecting appropriate IV therapy treatments and wellness services based on their needs
- Clearly explain services, pricing, and what clients can expect during their appointment
- Conduct outbound outreach, including follow-ups, re-engagement of past clients, and lead nurturing
- Perform cold calls and proactive client outreach to generate bookings and build client relationships
- Coordinate schedules with dispatchers, nurses and the onsite team to ensure smooth operations
- Maintain accurate and up-to-date client records in the EMR system
- Support client retention through consistent communication and service recommendations
- Assist with administrative tasks related to bookings, scheduling, and client management
- Ensure every interaction reflects professionalism, responsiveness, and high-quality service
- Support additional wellness or sales-related tasks and responsibilities as needed
QUALIFICATIONS
- Experience in customer service, healthcare coordination, sales, or a similar role preferred
- Experience working with U.S.-based clients or companies is required
- Comfortable with outbound calling, client outreach, and sales-oriented tasks
- Excellent English communication skills (written and verbal)
- Organized, detail-oriented, and able to multitask effectively
- Comfortable using EMR systems, CRM tools, and scheduling platforms
- Ability to work in a fast-paced, client-focused environment
- Must be able to work on shifting schedules, including evenings and weekends, aligned with U.S. Eastern Time (EST)
WHAT WE'RE LOOKING FOR
- Highly organized and detail-oriented
- Strong problem-solving and decision-making skills
- Ability to stay calm and focused under pressure
- Proactive and dependable
- Team player with a customer-first mindset
WHY JOIN IV CONCIERGE
- Be part of a growing company in the wellness and healthcare space
- Opportunity to contribute to both client experience and business growth
- Collaborative and supportive team environment
- Opportunity for growth as the company expands
HOW TO APPLY
As the next step, please complete our application form:
Kindly note that only applicants who have completed the application form will be considered for the next stage of our process.