Director of Growth & Customer Strategy

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TYPE OF WORK

Full Time

SALARY

100,000-120,000 PHP

HOURS PER WEEK

40

DATE UPDATED

Aug 14, 2026

JOB OVERVIEW

We're looking for an experienced growth leader who enjoys solving business problems, understanding customers, and building strategies that create long-term, profitable growth.
This isn't a traditional marketing role.
You'll partner directly with the CEO and leadership team to shape how we grow, strengthen our brand, improve customer loyalty, and turn customer insights into better business decisions.
If you enjoy building systems, leading teams, and making a measurable impact on the business—not just running campaigns—we'd love to meet you.

What You'll Own:

Develop and execute the company's growth strategy across marketing, customer acquisition, retention, and brand
Use customer insights, market research, and performance data to identify new growth opportunities
Build marketing systems and campaigns that drive measurable business results
Strengthen our brand and ensure consistent, high-quality customer communications
Champion the use of AI and modern technology to improve marketing effectiveness and customer understanding
Lead and develop the marketing team while partnering with leaders across the business

What We're Looking For:

8+ years of experience in growth, marketing, brand, customer strategy, or related leadership roles
A proven track record of driving business growth, not just marketing activity
Experience leading teams and influencing cross-functional initiatives
Strong analytical thinking combined with excellent communication skills
Comfortable using data, customer insights, and experimentation to guide decisions

Bonus Points:
Experience in retail, hospitality, healthcare, SaaS, or service-based businesses
Experience with CRM, customer analytics, AI, marketing automation, or loyalty programs
Experience working directly with founders or executive leadership teams
You'll Thrive Here If You...
Think like a business leader, not just a marketer
Love understanding customers and finding new opportunities for growth
Enjoy building teams, systems, and scalable processes
Balance strategic thinking with hands-on execution
Are excited by AI and emerging technologies that improve how organizations grow

Why Join Us?

This is an opportunity to shape the future of the business—not just the marketing department. Your work will directly influence growth, customer experience, and long-term strategy, and you'll have the autonomy to build, improve, and lead.
If you're looking for a role where your ideas genuinely influence company direction, we'd love to hear from you.

Apply now and tell us about a brief business growth initiative you're most proud of, what your role was, and the impact it had.

ABOUT THE EMPLOYER

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