Zoho Support Specialist

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: TYPE OF WORK

Full Time

: SALARY

TBA

: HOURS PER WEEK

20

: DATE UPDATED

Jul 23, 2026

JOB OVERVIEW

**Location:** Remote
**Employment Type:** Part-Time

## About the Role

We are looking for a detail-oriented and proactive **Zoho Support Specialist** to help maintain, improve, and support our Zoho ecosystem. This role is ideal for someone who enjoys solving problems, optimizing workflows, and ensuring users get the most out of Zoho applications.

You will work closely with operations and management to troubleshoot issues, improve automations, maintain CRM data integrity, and support day-to-day business operations.

## Responsibilities

* Provide day-to-day support for Zoho CRM and other Zoho applications (Desk, Voice, Cliq, WorkDrive, etc.)
* Troubleshoot user issues and resolve system-related concerns promptly.
* Create, modify, and maintain workflows, automations, layouts, custom fields, and reports.
* Monitor CRM data quality and ensure records are accurate and up to date.
* Assist with integrations between Zoho and third-party applications.
* Create dashboards, reports, and performance metrics for management.
* Document processes, SOPs, and system updates.
* Train and support tea ---------- mbers on Zoho best practices.
* Identify opportunities to improve efficiency through automation and process optimization.
* Coordinate with Zoho Support when advanced technical assistance is required.

## Qualifications

* Minimum 2 years of hands-on experience with Zoho CRM.
* Experience with multiple Zoho applications is highly preferred.
* Strong understanding of CRM workflows, automation, and business processes.
* Experience with Deluge scripting is a plus.
* Familiarity with APIs and integrations is an advantage.
* Excellent troubleshooting and analytical skills.
* Strong written and verbal English communication skills.
* Highly organized with exceptional attention to detail.
* Able to work independently and manage multiple priorities.

## Preferred Experience

* Zoho CRM
* Zoho Desk
* Zoho Voice
* Zoho Cliq
* Zoho Analytics
* Zoho WorkDrive
* Zoho Flow
* Zoho Campaigns
* Basic knowledge of Deluge and API integrations

## What We're Looking For

* A proactive problem-solver who enjoys improving systems.
* Someone who takes ownership and follows through.
* Process-driven with excellent documentation habits.
* Comfortable working in a fast-paced remote environment.
* Passionate about creating efficient workflows and improving user experience.

## To Apply

Please submit:

* Your resume.
* A brief summary of your Zoho experience.
* The Zoho applications you have worked with.
* Examples of workflows, automations, dashboards, or integrations you've built (if available).
* Your availability to start.

**Subject Line:** Zoho Support Specialist – [Your Name]

This version is optimized for OnlineJobs.ph and should attract candidates with practical Zoho administration and support experience rather than general virtual assistants.

SKILL REQUIREMENT

Zoho CRM Freshworks CRM Zoho One Suite

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Zoho Support Specialist

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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