MSP Systems Technician

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: TYPE OF WORK

Full Time

: SALARY

USD $1,000–$1,500/month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 23, 2026

JOB OVERVIEW

MSP Systems Technician

Your Career. Our Mission. One Team.

Location: Remote (Philippines)
Employment Type: Full-Time (40 Hours/Week)
Compensation: USD $1,000–$1,500/month (based on experience)
Schedule: Minimum of 4 hours daily overlap with U.S. Pacific Time business hours
About Howe Tech

At Howe Tech, we believe technology is ultimately about people.

Every network we secure, every Microsoft 365 environment we manage, and every client we support represents an organization that has trusted us to keep their business running. We believe earning and keeping that trust is one of the most important parts of our job.

We're building a technology company focused on long-term relationships, continuous improvement, and investing in people. We believe great companies are built by great teams—not just great technicians.

Our company is built on integrity, stewardship, truth, service, humility, continuous learning, and treating every person with dignity and respect. These values are inspired by our Christian faith and guide how we lead the company. While not every member of our team shares the same faith, every member is expected to contribute to a culture built on those values.

If that sounds like the kind of company you'd like to help build, we'd love to hear from you.

Our Promise to Our Team

We believe great people are worth investing in.

If you consistently demonstrate integrity, ownership, professionalism, and a desire to grow, Howe Tech is committed to helping you succeed.

As we grow, we'll create opportunities for:

Leadership
Training
Certifications
Career advancement
Meaningful long-term careers—not just jobs

We're looking for teammates who want to grow with us for years to come.

What You'll Do

As an MSP Systems Technician, you'll help businesses stay secure, productive, and reliable by supporting the technology they depend on every day.

Your work may include:

Supporting Microsoft 365 environments
Windows workstation and server administration
Entra ID (Azure AD) administration
Intune device management
Microsoft Defender administration
User onboarding and offboarding
Troubleshooting networking and connectivity issues
Remote support for end users
Creating and improving technical documentation
Developing Standard Operating Procedures (SOPs)
Using AI responsibly to improve troubleshooting, documentation, and research
Helping improve our internal systems and client experience
What We're Looking For

Required

Strong Windows troubleshooting experience
Microsoft 365 administration experience
Excellent written and spoken English
Strong customer service skills
Reliable high-speed internet
Professional home office
Ability to work independently
Strong troubleshooting methodology

Bonus Experience (any of the following is a plus)

Microsoft Entra ID
Microsoft Intune
Microsoft Defender
Conditional Access
NinjaOne or other RMM platforms
Microsoft Exchange Online
DNS & DHCP
TCP/IP networking
VPN technologies
UniFi networking
PowerShell
Technical writing
SOP development
ChatGPT, Claude, Microsoft Copilot, or other AI tools
Who Thrives at Howe Tech

People who succeed here tend to:

Enjoy solving complex technical problems.
Take ownership instead of making excuses.
Communicate clearly and respectfully.
Love learning new technologies.
Look for ways to improve systems—not just complete tasks.
Care about doing the right thing, even when nobody is watching.
Genuinely enjoy helping clients succeed.

If that sounds like you, we'd love to hear from you.

Our Hiring Process

We're interested in how you think, not simply what certifications you have.

Candidates selected to move forward should expect additional stages that may include:

Technical troubleshooting scenarios
Microsoft 365 and networking scenarios
Documentation exercises
Live technical assessments
Communication and culture interviews

Throughout the process we'll explore:

Your troubleshooting methodology
Your communication style
How you document your work
How you use AI responsibly
How you continue learning

Our goal is to understand not only what you know, but how you solve problems.

How to Apply

Please include:

Resume
Expected monthly salary (USD)
Internet speed test results
Computer specifications
Video Introduction (3–5 Minutes)

Instead of a cover letter, we'd love to meet you. Please record a short, casual video using your phone or webcam and answer the following:

Tell us about yourself.
What sparked your interest in IT?
What MSP or systems administration experience do you have?
What areas of IT do you enjoy the most?

No professional editing is required. We're simply looking to get to know you and hear how you communicate. We'll explore the deeper technical topics during the interview process.

Ready to Join Us?

If you're looking for more than another remote IT job—if you're looking for a place where you can continue learning, solve meaningful business problems, contribute to a growing company, and build a long-term career—we'd love to hear from you.

To help us know you've read this posting carefully, please begin your application with the words:

Ready to Build

We look forward to meeting you.

SKILL REQUIREMENT

Technical Support Systems Administration Microsoft 365

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MSP Systems Technician

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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