Dental Insurance Verification & Pre-Authorization Virtual Assistant-DENTAL EXPERIENCE REQUIRED

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TYPE OF WORK

Full Time

SALARY

N/A

HOURS PER WEEK

TBD

DATE UPDATED

Jul 23, 2026

JOB OVERVIEW

Job Title: Dental Insurance Verification & Pre-Authorization Virtual Assistant

Location: Remote / Overseas

Schedule: Monday-Friday | 8:00 AM-5:00 PM U.S. Central Time

Employment Type: Independent Contractor

Job Overview

We are seeking an experienced and detail-oriented Dental Insurance Verification & Pre-Authorization Virtual Assistant to support our dental practice with insurance-related administrative responsibilities.

The ideal candidate has prior experience working with U.S. dental insurance plans and understands the importance of accuracy, organization, and patient confidentiality.

This position is a full-time remote role and requires the selected candidate to remain available throughout the scheduled workday as an active member of our dental team.

Responsibilities & Duties

* Verify dental insurance eligibility and benefits.
* Submit and track insurance pre-authorizations.
* Review patient insurance coverage and limitations.
* Contact insurance companies regarding eligibility, benefits, and authorization status.
* Enter and maintain accurate insurance information within the practice management software.
* Assist the office team with insurance-related questions.
* Maintain organized documentation of insurance communications.
* Support administrative office operations as assigned.
* Follow all HIPAA and confidentiality standards.

Required Skills

* Minimum 2 years of U.S. dental insurance verification experience.
* Experience completing dental insurance pre-authorizations.
* Excellent written and spoken English.
* Strong organizational skills and attention to detail.
* Comfortable using dental software (Dentrix preferred).
* Comfortable using Google Workspace, email, and cloud-based applications.
* Ability to multitask and meet deadlines.
* Reliable high-speed internet connection.
* Quiet, professional home office free from excessive background noise.
* Ability to work independently while maintaining communication with the office team.

Important Expectations

This position requires the candidate to be fully dedicated to our practice during scheduled working hours (Monday-Friday, 8:00 AM-5:00 PM U.S. Central Time).

The selected candidate must remain available throughout the entire shift and should not be working another job during these hours. Reliability, communication, and productivity are essential to this role.

This position involves access to confidential patient and business information. All candidates must agree to strict HIPAA and confidentiality requirements.

Application & Screening Questions

1. Please describe your previous dental insurance verification experience.
2. How many years of dental insurance experience do you have?
3. Have you completed dental insurance pre-authorizations? Please explain.
4. Which dental software programs have you used?
5. Describe your experience verifying dental insurance benefits for U.S. patients.
6. Describe your home workspace and internet reliability.
7. Are you comfortable working with sensitive patient information and following strict HIPAA guidelines?
8. Are you willing to work exclusively for our office during your scheduled shift (Monday-Friday, 8:00 AM-5:00 PM U.S. Central Time)?
9. Please confirm that you are willing to sign a Confidentiality & HIPAA Agreement before starting work.

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