Patient Care Coordinator

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TYPE OF WORK

Full Time

SALARY

$500 - $650 per month

HOURS PER WEEK

TBD

DATE UPDATED

Jul 22, 2026

JOB OVERVIEW

Location: Remote (US Timezone Hours)
Type: Full-time

About the Role:

We're seeking a compassionate Patient Care Coordinator to support clients throughout their healthcare journey. You'll ensure every patient receives timely communication, seamless scheduling, and an exceptional experience from first contact through ongoing care.

This is an ideal role for someone with experience in healthcare support, call centers, or customer success who enjoys helping people and solving problems.

Responsibilities:

Welcome new patients and guide them through the onboarding process

Schedule consultations and recurring appointments

Handle inbound and outbound patient calls

Answer questions regarding appointments and services

Coordinate appointment reminders and follow-ups

Process intake paperwork and maintain accurate records

Verify insurance coverage when applicable

Communicate with providers regarding scheduling needs

Maintain strict confidentiality of patient information

Requirements:

Clear American-accented English communication

Excellent customer service and empathy

Healthcare administration or call center experience preferred

Strong organizational and time-management skills

Familiarity with scheduling platforms and EHR software

Ability to work U.S. business hours remotely

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