Full Time
$500 - $650 per month
TBD
Jul 22, 2026
Location: Remote (US Timezone Hours)
Type: Full-time
About the Role:
We're seeking a compassionate Patient Care Coordinator to support clients throughout their healthcare journey. You'll ensure every patient receives timely communication, seamless scheduling, and an exceptional experience from first contact through ongoing care.
This is an ideal role for someone with experience in healthcare support, call centers, or customer success who enjoys helping people and solving problems.
Responsibilities:
Welcome new patients and guide them through the onboarding process
Schedule consultations and recurring appointments
Handle inbound and outbound patient calls
Answer questions regarding appointments and services
Coordinate appointment reminders and follow-ups
Process intake paperwork and maintain accurate records
Verify insurance coverage when applicable
Communicate with providers regarding scheduling needs
Maintain strict confidentiality of patient information
Requirements:
Clear American-accented English communication
Excellent customer service and empathy
Healthcare administration or call center experience preferred
Strong organizational and time-management skills
Familiarity with scheduling platforms and EHR software
Ability to work U.S. business hours remotely