Customer Service Representative with Australian Accent

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: TYPE OF WORK

Part Time

: SALARY

$6/hr

: HOURS PER WEEK

20

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

We’re looking for a Philippines-based customer service professional with a natural or near-native Australian accent, and a communication style to support our Australian buyers agency.

You’ll communicate with prospective and existing clients, respond to enquiries, complete follow-ups, coordinate appointments and ensure each person receives a warm, professional experience.

This will begin as a part-time contractor role, with the potential to grow into full-time work.

What you’ll be doing
- Responding to client enquiries by phone, email and message
- Completing follow-up calls and keeping clients updated
- Booking and confirming appointments
- Recording accurate notes and updating client information
- Following up on outstanding actions
- Communicating clearly with the internal team
- Helping improve customer service processes as the role develops

What we’re looking for
- A clear, natural Australian accent
- Strong spoken and written English
- Previous customer service, call handling or appointment-setting experience
- Warm, confident and professional communication
- Strong attention to detail and reliable follow-through
- Comfortable learning new systems and following processes
- Proactive, coachable and able to work without being chased

Experience supporting an Australian business, property company or buyers' agency would be highly regarded.

Hours and arrangement
- Part-time to begin
- Potential to move into a full-time role
- Availability during agreed Melbourne business hours
- Ongoing contractor arrangement
- Shortlisted applicants may be invited to complete a small paid trial

How to apply
Please send:
- A 2 to 3 minute Loom video introducing yourself, outlining your relevant experience and explaining why you’re interested in the role
- A brief example of your experience supporting Australian customers or businesses
- Your availability and preferred working hours
- Your hourly rate
- Your earliest available start date

Applications without a Loom video will not be considered.

SKILL REQUIREMENT

Customer Support Phone Support English Speaking

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Customer Service Representative with Australian Accent

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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