Administrative & Client Support Specialist

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TYPE OF WORK

Any

SALARY

$6/hour

HOURS PER WEEK

40

DATE UPDATED

Jul 21, 2026

JOB OVERVIEW

ABOUT US
Blue Spruce Media is a full-service real estate media company. From listing photography and video services to brand development, we provide real value to our clients through sincere relationships and high-quality media. At Blue Spruce Media, we’re not just looking for a candidate—we’re looking for someone who wants an exciting role that exercises both creative and collaborative skills. We are a growing real estate media company seeking an extremely professional, prompt, and reliable individual to join our team.

***Please read the full job description and application requirements carefully—key questions and next steps are included below. Applicants who do not submit a video will NOT be considered.***

Administrative & Client Support Specialist | Position Summary
As our Administrative & Client Support Specialist, you'll serve as one of the primary points of contact for our clients, ensuring they receive prompt communication, exceptional service, and a seamless experience from scheduling through project completion. You'll manage daily communication, coordinate scheduling, answer client questions, and support our internal team by keeping projects organized and moving forward. This role is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and is highly organized, proactive, and dependable.

Success in This Role Looks Like
* Clients receive fast, friendly, and professional communication that makes working with Blue Spruce Media easy.
* Shoots are scheduled, adjusted, and confirmed accurately with minimal scheduling conflicts.
* Client questions are answered promptly, and issues are resolved before they become problems.
* Communication between clients, editors, photographers, and the QC team is clear, organized, and timely.
* Invoices are processed accurately and on schedule.
* Tea ---------- mbers can rely on you to keep operations organized while creating an exceptional client experience.
* You proactively identify ways to improve workflows, communication, and operational efficiency as the company grows.

Primary Responsibilities
* Manage the company inbox and OpenPhone, responding to client inquiries promptly and professionally.
* Schedule new shoots and adjust existing appointments based on client requests and team availability.
* Keep clients informed throughout the project by providing timely project status updates.
* Serve as the primary point of contact for client questions, requests, and general support.
* Act as the liaison between clients and the editing/QC teams to ensure accurate communication and timely project completion.
* Coordinate scheduling changes and communicate updates with photographers and internal tea ---------- mbers.
* Process and pay company invoices accurately and on time.
* Maintain accurate client information and communication records across company systems.
* Write clear, professional emails, texts, and internal messages.
* Ensure every client interaction reflects Blue Spruce Media's commitment to exceptional service.

Additional Responsibilities
When core responsibilities are complete, you may also assist with:
* Administrative and operational projects as assigned.
* Research and data collection for internal initiatives.
* Process documentation and workflow improvements.
* Organizing company files and records.
* Supporting leadership with special projects and miscellaneous administrative tasks and social media management.
* Other responsibilities that help improve the efficiency of the business.

Skills & Qualifications
* Excellent written and verbal communication skills.
* Strong customer service mindset with a friendly and professional demeanor.
* Exceptional organizational skills and attention to detail.
* Ability to multitask and prioritize in a fast-paced environment.
* Comfortable learning and navigating multiple software platforms.
* Strong problem-solving skills and ability to remain calm under pressure.
* Self-motivated, dependable, and proactive.
* Ability to work independently while collaborating closely with a remote team.

Working hours Time Zone: Mountain Standard Time, Monday-Saturday
Salary: $6/hour

Apply Here: ----------
***Please read the full job description and application requirements carefully—key questions and next steps are included below. Applicants who do not submit a selfie/webcam-style video will not be considered. When recording, please do not read or script your answers. These are supposed to be natural and fun! Submissions without a video will not be considered***

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