Operations & Quality Control Specialist

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TYPE OF WORK

Full Time

SALARY

$6/hour

HOURS PER WEEK

40

DATE UPDATED

Jul 21, 2026

JOB OVERVIEW

ABOUT US
Blue Spruce Media is a full-service real estate media company. From listing photography and video services to brand development, we provide real value to our clients through sincere relationships and high-quality media. At Blue Spruce Media, we’re not just looking for a candidate—we’re looking for someone who wants an exciting role that exercises both creative and collaborative skills. We are a growing real estate media company seeking an extremely professional, prompt, and reliable individual to join our team.

***Please read the full job description and application requirements carefully—key questions and next steps are included below. Applicants who do not submit a video will NOT be considered.***

Operations & Quality Control Specialist | Position Summary
As our Operations & Quality Control Specialist, you'll play a key role in ensuring every project is delivered accurately, on time, and to the high standards our clients expect. You'll review completed media, coordinate project workflows, keep our systems organized and up to date, and communicate clearly with our team to keep projects moving efficiently. This role is ideal for someone who is highly organized, detail-oriented, proactive, and enjoys improving processes behind the scenes.

Primary Responsibilities
* Perform quality control on photos and videos to ensure they meet company standards, client instructions, and are complete before delivery.
* Identify errors, missing items, or revision needs and communicate them promptly to the appropriate tea ---------- mber.
* Deliver completed media accurately and on time.
* Keep project management systems, trackers, and inboxes accurate and up to date.
* Set up and manage weekly projects across company platforms.
* Coordinate project workflows, ensuring smooth handoffs and timely follow-up.
* Verify order details, update notes and SOPs, and ask clarifying questions when information is incomplete.
* Maintain organized file structures, folders, and naming conventions. Improve/streamline as needed.
* Update orders based on client requests and communicate changes to editors and tea ---------- mbers.
* Review drone flight zones and submit flight authorizations through AirMap or Aloft when required.
* Maintain accurate client information across company systems.
* Communicate professionally with clients, editors, photographers, and internal tea ---------- mbers.
* Update our Google Review tracking system when clients leave reviews.
* Prioritize tasks effectively during busy seasons while maintaining accuracy and turnaround times.

Additional Responsibilities:
When core responsibilities are complete, you may also assist with:
* Operational and administrative tasks as assigned.
* Researching potential new client leads.
* Reviewing upcoming schedules for conflicts or gaps.
* Preparing monthly internal reports and summaries.
* Organizing historical files and company archives.
* Other projects that support the day-to-day operations of the business.

Skills & Qualifications
* Proficiency in Adobe Lightroom and Photoshop.
* Exceptional attention to detail.
* Strong organizational and time management skills.
* Ability to manage multiple projects and priorities simultaneously.
* Excellent written communication and responsiveness.
* Ability to follow systems while identifying opportunities for improvement.
* Self-motivated, dependable, and proactive.
* Comfortable working independently while collaborating with a remote team.

Success in This Role Looks Like
* Projects are delivered accurately and on time with minimal errors or missed details.
* Editors, photographers, and tea ---------- mbers receive clear, timely communication that keeps projects moving efficiently.
* Project trackers, client information, and internal systems remain organized and consistently up to date.
* Problems are identified early and solved proactively before they affect clients or deadlines.
* Quality control is thorough, consistent, and helps maintain Blue Spruce Media's high standards.
* Tea ---------- mbers can confidently rely on you to follow through, stay organized, and keep operations running smoothly.
* As the company grows, you continuously look for ways to improve systems, efficiency, and the overall client experience.

Working hours Time Zone: Mountain Standard Time, Monday-Saturday
Salary: $6/hour

Apply Here: ----------
***Please read the full job description and application requirements carefully—key questions and next steps are included below. Applicants who do not submit a selfie/webcam-style video will not be considered. When recording, please do not read or script your answers. These are supposed to be natural and fun! Submissions without a video will not be considered***

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