Social Media & Operations Coordinator (Remote)

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TYPE OF WORK

Part Time

SALARY

$2..25-$3.00 depending on experience

HOURS PER WEEK

20

DATE UPDATED

Jul 21, 2026

JOB OVERVIEW

Social Media & Operations Coordinator (Remote)

Company: Shift2Shift Auto Rentals LLC

Location: Remote

Employment Type: Part-Time (10–25 hours/week to start)

Compensation: Starting at $2.25–$3.00 USD/hour, depending on experience, communication skills, and assessment results. We believe in rewarding great work, so there are opportunities for performance-based raises, bonuses, additional hours, and advancement as our company grows.

About Shift2Shift Auto Rentals

Shift2Shift Auto Rentals provides clean, reliable rental vehicles for rideshare drivers, healthcare professionals, delivery drivers, and everyday renters throughout Virginia.

We're building a modern rental company that values exceptional customer service, efficient operations, and creative marketing. We're looking for someone who wants to become an important part of a growing business—not just complete assigned tasks.

This is a long-term opportunity with the potential to grow into an Operations Manager or Marketing Manager role as the company expands.

What You'll Do
Customer Service & Operations
Respond to Facebook Marketplace, Messenger, Instagram, text messages, and email inquiries.
Answer customer questions professionally and promptly.
Send rental applications and pre-screen renters using company guidelines.
Schedule vehicle pickups and returns.
Follow up with customers before, during, and after rentals.
Send payment reminders.
Update Google Sheets with customer, vehicle, and rental information.
Organize digital files and maintain accurate business records.
Help improve workflows and suggest ideas to make our business more efficient.
Escalate situations requiring management approval.
Social Media & Marketing
Manage Facebook, Instagram, TikTok, X, and Google Business Profile.
Create engaging social media posts several times each week.
Design graphics using Canva.
Edit short-form videos using CapCut or similar software.
Refresh Facebook Marketplace listings daily.
Write captions that encourage engagement and inquiries.
Research competitors and recommend marketing ideas.
Help grow our online presence and customer engagement organically.
Required Skills
Excellent written and spoken English.
Strong customer service skills.
Experience managing social media accounts.
Canva experience.
Basic video editing skills.
Strong organizational and time management skills.
Reliable computer and internet connection.
Ability to work independently.
Professional communication.
Strong attention to detail.
Bonus Skills

Experience with any of the following is a plus:


Facebook
Marketplace
Meta Business Suite
Instagram Reels
TikTok
Google Workspace
ChatGPT
Jotform
Stripe
CRM software
Car rental, rideshare, or transportation businesses
What Success Looks Like

We're looking for someone who:

Responds quickly and professionally.
Takes initiative without waiting to be told every step.
Enjoys solving problems.
Thinks creatively about growing our business.
Is dependable, organized, and eager to learn.
Wants to build a long-term career with a growing company.
Application Requirements

Please include ALL of the following:

Resume or work history.
Your available work hours and time zone.
Internet speed test results.
Computer specifications.
Three social media accounts you've managed.
Five graphics you've created.
Three short-form videos you've edited (Reels, TikToks, or Shorts).
A 2–3 minute introduction video introducing yourself and discussing:
Your customer service experience.
Your social media experience.
Why you're interested in joining Shift2Shift Auto Rentals.
Include the phrase "Reliable rides for real workers" at the beginning of your application so we know you read the entire posting.
Hiring Process

Qualified applicants will be invited to participate in a paid trial that includes customer service, social media, and administrative tasks similar to the work you'll perform if hired.

We're looking for someone who wants to grow with us. As Shift2Shift Auto Rentals expands, you'll have opportunities for increased responsibility, higher pay, additional hours, and leadership roles based on your performance.

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