Full Time
$750/ Month
40
Jul 21, 2026
About the role:
We're building an in-house outbound sales team to call customers who started an order but didn't finish. These are warm, interested shoppers — your job is to reach them quickly, understand what held them back, answer their questions, and help them complete their purchase. This is a phone-first sales role where friendly persistence and clear communication turn abandoned carts into happy customers.
What you'll do:
• Make outbound calls to customers who recently left items in their cart, typically within 30 minutes.
• Build quick rapport, uncover the reason they didn't check out, and resolve it (questions, payment issues, shipping, hesitation).
• Close the sale on the call or send a secure checkout link while the customer is on the line.
• Log every call outcome accurately in our CRM and hit daily call and recovery targets.
• Handle objections with patience and a positive, no-pressure attitude that protects the brand.
What we're looking for:
• Excellent spoken English — clear, neutral accent, easy to understand for US customers.
• 2 + years of outbound sales, telesales, or customer service (e-commerce or DTC a big plus).
• A natural closer: comfortable asking for the sale without being pushy.
• Reliable high-speed internet, a quiet work-from-home setup, and a noise-cancelling headset.
• Able to work US time-zone hours including some evenings and weekends.
• Coachable, self-motivated, and comfortable being measured on results.
Nice to have:
• Experience with cart-recovery / win-back calling or a predictive dialer.
• Familiarity with Shopify, CRMs, or e-commerce checkout flows.
• Background in beauty, hair care, or wellness products.
How to Apply:
If you're ready to join a fast growing company and learn a lot, please apply! Start your application with "I'M READY" so I can be sure you read the full job application (: This helps us filter the number of applicants.
Apply with your resume and briefly describe your experience in tele sales