Content, Communications & Media Operations Manager

Job description:

We are hiring a senior global content, communications & media operations manager to manage enterprise-level content publishing, paid media coordination, social media operations, audience engagement, and global communication workflows across multiple platforms and regions. This is a senior operational execution and coordination role responsible

Job Description

Responsibilities:

Global Content & Publishing Operations:

Manage and execute publishing operations across websites, blogs, landing pages, product communication channels, and global communication platforms
Coordinate high-volume publishing schedules across multiple campaigns, launches, regions, and time zones
Ensure all published content aligns with approved messaging, communication structures, formatting standards, and campaign timelines
Maintain publishing accuracy across multilingual and multi-region communication environments
Coordinate publishing operations across editorial, launch, product, and campaign workflows
Paid Media & Advertising Operations:

Coordinate and support execution of paid advertising campaigns across Meta, Instagram, LinkedIn, TikTok, YouTube, Google, and related platforms
Manage campaign publishing schedules, ad deployment coordination, asset coordination, and operational tracking workflows
Monitor campaign execution consistency, pacing, and operational readiness
Coordinate with visual production, content, and strategy teams to ensure paid campaign assets and communication remain aligned
Support audience targeting coordination, campaign rollout execution, retargeting coordination, and platform operational management
Identify and escalate ad performance issues, platform inconsistencies, policy risks, or operational disruptions
Social Media & Community Operations:

Oversee day-to-day social media operations across multiple global platforms
Manage inbound communication workflows, including comments, direct messages, audience engagement, and escalation handling
Ensure responses follow approved communication guidelines and escalation frameworks
Monitor community sentiment, engagement patterns, reputational risks, and communication consistency
Coordinate social communication activity during pre-launch, launch, and high-volume campaign cycles
Escalate sensitive, reputational, legal, or high-risk interactions immediately
Website, Blog & Communication Management:

Manage ongoing website content operations, blog publishing workflows, product communication updates, and landing page coordination
Ensure blogs, announcements, launch content, and communication updates are published accurately and consistently
Coordinate SEO-aware publishing structure, metadata coordination, formatting quality, link verification, and publishing readiness
Prevent outdated, unapproved, inconsistent, or incorrectly formatted communication from going live
Multi-Region & Multi-Language Operations:

Execute and coordinate communication workflows across multiple countries, regions, and audience segments
Coordinate multilingual publishing operations using approved translations and localized assets
Ensure consistency of communication structure, publishing quality, and platform behavior globally
Identify translation inconsistencies, formatting risks, regional communication issues, or operational conflicts for escalation
Governance, Workflow & Operational Control:

Operate within structured approval-driven communication systems
Ensure no unauthorized messaging, positioning, edits, or campaign deviations occur
Maintain operational logs, publishing records, campaign coordination tracking, and escalation documentation
Coordinate cross-functionally with strategy, influencer operations, visual production, campaign, and leadership teams
Maintain stable communication operations during high-pressure launch and scaling periods
Requirements:

Strong experience managing enterprise-level social media and communication operations
Experience coordinating paid advertising or paid media operations across major platforms
Experience managing blogs, website publishing, landing pages, and campaign communication workflows
Strong understanding of platform operations across Meta, LinkedIn, Instagram, TikTok, YouTube, Google, and related ecosystems
Experience handling high-volume content operations and multi-platform publishing environments
Strong operational coordination, escalation management, and execution discipline
Excellent written English communication
Strong attention to detail, workflow management, and deadline execution
Comfortable operating within structured governance and approval systems
Preferred Skills:

Experience working in SaaS, AI, technology, startup, or high-growth global companies
Experience supporting pre-launch and launch communication operations
Experience coordinating global or multi-region communication workflows
Experience with paid media dashboards, publishing systems, CMS platforms, and social scheduling tools
Experience operating within enterprise-scale communication environments
What Success Looks Like:

Global communication operations remain accurate, stable, and scalable
Paid campaigns and publishing operations execute smoothly across platforms
Community engagement remains professional, controlled, and responsive
Multi-region communication remains consistent and compliant
High-volume launch operations remain organized under pressure
Risks and operational issues are escalated early and handled correctly
Ideal Candidate:

Enterprise-minded and operationally strong
Highly organized and execution-focused
Comfortable managing high-volume communication environments
Strong understanding of global platform operations and paid media coordination
Able to maintain operational control under aggressive deadlines and scaling conditions
Comfortable operating inside structured governance and approval systems
Important Notes:

This role is operationally senior and execution-heavy.
Candidates seeking creative-only positions, influencer-only roles, junior social media coordination, or strategy ownership roles may not be the right fit for this position.
The role requires real operational execution capability across content, communications, paid media coordination, publishing systems, and global platform operations.

Work Location: Remote