Virtiual Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

6.50

HOURS PER WEEK

35

DATE UPDATED

Jul 20, 2026

JOB OVERVIEW

About the Role
We're looking for a detail-oriented Virtual Assistant to support the back-office operations of our Firehouse Subs restaurant. You'll help keep the business running smoothly by managing scheduling, reporting, asset/work order tracking, expense reconciliation, and manager and client follow-up calls — freeing up the owner/manager to focus on in-store operations. No prior experience with our specific software (R365, Ecotrak) is required — we provide training. What matters most is that you're organized, a fast learner, and comfortable on the phone.
What You'll Do
? Manage employee scheduling, shift swaps, and time-off requests in R365 (training provided)
? Pull and organize sales, labor, and food cost reports from R365
? Reconcile credit card expenses against receipts/invoices; flag discrepancies or missing documentation
? Send coded, reconciled invoices to the bookkeeper on a set schedule
? Manage equipment assets and work orders in Ecotrak (training provided); coordinate vendor repair visits
? Call store managers to follow up on health/safety inspection results and document corrective actions
? Call catering clients for order confirmations, follow-ups, and post-event satisfaction checks
? Manage social media posting (Facebook, Instagram) and respond to comments/DMs
? Monitor and respond to online reviews (Google, Yelp) professionally
? Handle email correspondence with vendors and suppliers
? Support online ordering platform management (uploading specials, checking for order issues)
? Other ad hoc administrative tasks as needed
What We're Looking For
? Strong written and spoken English (a short phone screen is part of our interview process)
? No R365 or Ecotrak experience required — just a fast learner who's comfortable picking up new software
? Prior experience with restaurant/scheduling/POS or accounting tools (Toast, HotSchedules, Sling, QuickBooks) is a plus but not required
? Basic bookkeeping or reconciliation experience — comfortable matching receipts to transactions and spotting discrepancies
? Comfortable making outbound calls to both internal managers and external clients, and holding a polite, professional line when following up on incomplete tasks
? Highly organized and self-directed — this role touches multiple systems and requires minimal supervision
? Trustworthy with sensitive financial and business data
? Bonus: prior multi-unit restaurant admin experience, Canva or basic graphic design skills, food safety/kitchen terminology familiarity
Tools You'll Use
? Restaurant365 (R365) — scheduling, reporting, light bookkeeping
? Ecotrak — asset tracking and work order management
? Phone/VoIP system — for manager and catering client calls
? Social media platforms and online review sites
? Online ordering platform
? Email and Google Workspace or Microsoft Office
How to Apply
Please include the following with your application:
? A short introduction (written) telling us about your VA or admin experience
? A voice note or availability for a quick phone screen
? Your available hours and timezone
? Any relevant experience with R365, Ecotrak, QuickBooks, or similar tools

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0008
Controller Execution Time ( Jobseekers / Job )  0.0137
Total Execution Time  0.0151
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,502,768 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/Virtiual-Assistant-1692974
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0082 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1692974
 LIMIT 1 
0.0004   SELECT *
FROM `employers`
WHERE `employer_id` = 957409
 LIMIT 1 
0.0012   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1692974
AND `misc`.`idIS NULL 
0.0006   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-09-04',ej.date_added) duration_daysDATEDIFF('2026-09-04',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-09-04',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1692974' 
0.0004   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1692974 
0.0010   UPDATE employer_jobs SET hit_counts '***Jul-20-2026=625***Jul-21-2026=991***Jul-22-2026=174***Jul-23-2026=83***Jul-24-2026=67***Jul-25-2026=56***Jul-26-2026=33***Jul-27-2026=56***Jul-28-2026=47***Jul-29-2026=37***Jul-30-2026=28***Jul-31-2026=18***Aug-01-2026=15***Aug-02-2026=14***Aug-03-2026=25***Aug-04-2026=25***Aug-05-2026=34***Aug-06-2026=14***Aug-07-2026=12***Aug-08-2026=20***Aug-09-2026=31***Aug-10-2026=23***Aug-11-2026=16***Aug-12-2026=15***Aug-13-2026=11***Aug-14-2026=10***Aug-15-2026=18***Aug-16-2026=10***Aug-17-2026=15***Aug-18-2026=19***Aug-19-2026=10***Aug-20-2026=16***Aug-21-2026=5***Aug-22-2026=4***Aug-23-2026=3***Aug-24-2026=27***Aug-25-2026=6***Aug-26-2026=8***Aug-27-2026=7***Aug-28-2026=6***Aug-29-2026=9***Sep-04-2026=1' WHERE job_id'1692974'  
0.0013   UPDATE employer_jobs SET monthly_hits '***Jul-2026=2214***Aug-2026=428***Sep-2026=1' WHERE job_id'1692974'  
0.0013   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1692974' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1692974 
0.0003   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '957409'
AND `date_added` >= '2022-06-08' 
0.0003   select from teasers 
0.0003   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)