GoHighLevel Onboarding & Fulfillment Specialist (Client Support)

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: TYPE OF WORK

Full Time

: SALARY

$1,000 USD / month

: HOURS PER WEEK

40

: DATE UPDATED

Jul 20, 2026

JOB OVERVIEW

Start your application with the word VAULT so we know you read the whole post.

We are a fast-growing AI and marketing automation company. We build done-for-you systems for clients inside GoHighLevel (GHL): AI voice receptionists, AI chatbots, missed-call text-back, Google review automation, and full CRM setups.

We need one reliable person who can do two things at a high level: build these systems in GHL AND take great care of our clients on calls and in support. You will cover our evening and weekend shift, so we need someone we can trust to hold things down on their own.

This is a senior, hands-on role. You are not just answering tickets. You onboard new clients, build their systems, fix problems, and keep them happy.

SCHEDULE
Wednesday through Sunday, 3:00 PM to 11:00 PM EST (US evenings and weekends). You will often be the only tea ---------- mber online during your shift, so you need to run things on your own and know when to escalate.

WHAT YOU WILL DO

Onboarding (you own it)
- Onboard new clients from sale to ---------- schedule and reschedule onboarding calls, send onboarding emails, and walk them through setup.
- Run our onboarding workflows in GHL and check they fire correctly. Catch and flag broken steps (wrong links, missing actions).

Building in GoHighLevel
- Build and deploy sub-accounts and snapshots. Confirm the snapshot landed and works.
- Set up AI voice receptionists, AI chatbots, missed-call text-back, and Google review automation.
- Edit and fix client websites in GHL: business name, logo, phone number, calendar links, buttons.
- Work inside both our main GHL and clients' own GHL accounts.

Client-facing tech support
- Give support over live chat, email, and phone.
- Run tech support video calls with clients. Clear English, calm, friendly, good energy on camera.
- Troubleshoot GHL, phone/A2P, review-link, and website issues. Solve what you can, escalate the rest.

Coordination
- Work with our CSM, fulfillment, and sales teams. Keep tasks updated in Asana. Flag blockers early. Do not let work sit.

WHAT WE NEED FROM YOU
- Real hands-on GoHighLevel experience. You can build workflows, snapshots, calendars, forms, and automations, not just click around. This is a hard requirement.
- Excellent spoken and written English, and good energy on camera. You can run a call and make a client feel taken care of.
- Strong problem-solver who takes ownership. You figure things out on your own, especially on nights and weekends when no one else is online.
- Reliable. You hit deadlines without being chased and you clock in on schedule.
- Available Wednesday through Sunday, US evening hours (3-11 PM EST).

NICE TO HAVE (you will stand out)
- AI voice agents or AI chatbot setup
- A2P / SMS registration and phone number provisioning
- Client onboarding experience
- Cost estimating for done-for-you services
- Website building or editing
- Zapier or Make

PAY
$1,000/month USD. This starts as a contract role and can turn into a long-term, permanent spot for someone who delivers.

HOW TO APPLY (we only reply to people who do all of this)
1. Start your message with the word VAULT.
2. Give us 3-4 lines about you and your GHL experience.
3. Answer these:
- How many years of hands-on GHL do you have?
- In 2-3 sentences, explain the difference between a GHL Workflow and a Campaign.
- Are you comfortable running client tech-support calls on video in English?
- Can you work Wednesday to Sunday, US evening hours?
- Can you start this week?
4. Best applicants: send a short Loom video (2-3 min) walking us through a real GHL build you did (a workflow, a snapshot, or an AI setup). This moves you to the top.

SKILL REQUIREMENT

Marketing Automation Customer Support GoHighLevel

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GoHighLevel Onboarding & Fulfillment Specialist (Client Support)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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