IT Support Engineer (MSP)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

£6

: HOURS PER WEEK

20

: DATE UPDATED

Jul 20, 2026

JOB OVERVIEW

IT Support Engineer (MSP) – Remote | Ownership, Not Tickets

Location: Remote
Type: Part-time (20 hours/week to start) with potential to grow to full-time
Hours: 10am–2pm UK
Pay: £6 per hour

About the Role:
This isn’t a typical IT support position. You won’t be stuck in a helpdesk queue, passing tickets, or limited to a narrow task list. Instead, you’ll take full ownership of multiple IT environments, solving problems end-to-end and proactively improving systems. We’re looking for someone who asks, “How can this be better?” rather than “That’s not my job.”

Key Responsibilities:
Administer, troubleshoot, and optimize Microsoft 365 (Exchange, SharePoint, Teams, Entra ID)
Support Windows desktops and basic server environments
Manage networking tasks: DNS, DHCP, VPNs, Wi-Fi, and firewalls
Implement cybersecurity improvements and best practices
Assist with onboarding new users and migrations
Communicate directly with users in plain English, not IT jargon
Proactively review systems, identify gaps, and improve environments even when things are quiet

What We’re Looking For:
A well-rounded IT professional comfortable across the full IT stack
Someone who solves problems fully and takes ownership until resolved
Strong understanding that security is part of everything
Ability to work independently, troubleshoot complex issues, and figure things out
Proactive mindset during downtime; reviewing, optimizing, and improving systems

Required Skills & Experience:
Previous experience in IT support or MSP environments
Strong Microsoft 365 knowledge (essential)
Experience with Entra ID & Intune
Solid Windows desktop and basic server support
Strong networking fundamentals
Excellent problem-solving and communication skills with non-technical users

Nice-to-Have (Bonuses):
Google Workspace experience
macOS knowledge
Cybersecurity frameworks (e.g., Cyber Essentials)
Backup and disaster recovery experience
RMM/PSA tool experience

Hours & Growth:
Start with 20 hours per week (10am–2pm UK)
Opportunity to increase to full-time as the role grows
Long-term role with strong progression potential

Requirements (Non-Negotiable):
Modern, serviceable computer (e.g., Windows 11, i5+, 16GB RAM minimum)
Stable, high-speed internet connection
Secure, dedicated workspace
Applicants must provide PC specs and an internet speed screenshot

Why You’ll Love This Role:
Varied and challenging work; no two days are the same
Real autonomy and ownership
Opportunity to impact IT systems directly and improve efficiency
Exposure to business decisions and technology projects
A role where your input matters, not just following scripts

What This Role Isn’t:
Not a call center
Not a “stick to your lane” job
Not a role where you hide behind tickets

How to Apply:
Use “Vixa Hire” in the subject line of your application.
Send your resume and cover letter.
Include your internet speed test result and a screenshot of your laptop specs.
We look forward to receiving your application.

SKILL REQUIREMENT

IT Computer Literacy Technology Proficiency

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0427
Total Execution Time	0.0440

GET DATA

No GET data exists

MEMORY USAGE

1,509,872 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/IT-Support-Engineer-MSP-1692509

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0321 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0004	SELECT * FROM `employer_jobs` WHERE `job_id` = 1692509 LIMIT 1
0.0015	SELECT * FROM `employers` WHERE `employer_id` = 802160 LIMIT 1
0.0023	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1692509 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-08-07',ej.date_added) duration_days, DATEDIFF('2026-08-07',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-08-07',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1692509'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1692509
0.0024	`UPDATE employer_jobs SET hit_counts = '*Jul-20-2026=1454Jul-21-2026=388Jul-22-2026=204Jul-23-2026=123Jul-24-2026=121Jul-25-2026=70Jul-26-2026=78Jul-27-2026=145Jul-28-2026=127Jul-29-2026=81Jul-30-2026=91Jul-31-2026=56Aug-01-2026=54Aug-02-2026=29**Aug-07-2026=1' WHERE job_id= '1692509'`
0.0007	`UPDATE employer_jobs SET monthly_hits = '*Jul-2026=2938*Aug-2026=84' WHERE job_id= '1692509'`
0.0008	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1692509' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1692509
0.0217	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '802160' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0004	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1786095601
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/IT-Support-Engineer-MSP-1692509
csrf-token	50c4527b9204210c05e29a1dae039a52

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.179
HTTP_DNT

IT Support Engineer (MSP)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?