Customer Service Assistant (E-commerce – Home Products)

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: TYPE OF WORK

Full Time

: SALARY

7 AUD

: HOURS PER WEEK

40

: DATE UPDATED

Jul 20, 2026

JOB OVERVIEW

Pay Rate: $7 AUD/hour review incentives on top of each feedback/review $7AUD gained. Yes its a well paid job.
Location: Remote

About Us:
We are an Australian e-commerce brand focused on home and comfort products. We're looking for a skilled customer service assistant with 3+ years of experience in e-commerce customer support specially in getting more positive reviews for the business and dealing with negative reviews.

Responsibilities:
Respond to customer disputes and delivery issues.
Handle negative reviews and follow up with customers.
Ensure product and compliance-related concerns are addressed.

Requirements:
3+ years in e-commerce customer service (taking feedback/reviews from them to write on our online store).
Strong English communication skills.
Experience with customer disputes
Knowledge of product compliance and returns handling.
Reliable, problem-solver, and available during AEST hours.

To Apply: Reply 'BEST CSR ' at the top of your response and then explain in 10 points about your experience and how you can be a valuable asset to our team. Write a manual response, please, not AIs. And fill out this form. Only those who fill out the form will be screened.

----------

Send your resume with a short summary of your experience. Only experienced candidates will be considered.

SKILL REQUIREMENT

Customer Support Email Support Phone Support

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Customer Service Assistant (E-commerce – Home Products)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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