Virtual Assistant – Serviced Accommodation & Property Management

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$3 - $5 per hour depending on experience

: HOURS PER WEEK

15

: DATE UPDATED

Jul 26, 2026

JOB OVERVIEW

About Us

We are a growing UK-based serviced accommodation and property management business committed to providing exceptional accommodation and outstanding customer service. As our portfolio continues to expand, we are looking for an experienced Senior Virtual Assistant to support the day-to-day management and growth of the business.

This is not a general administrative role. We are looking for someone with proven experience in the serviced accommodation industry who can confidently manage operations, maximise revenue, support business development and deliver an excellent guest experience.

The Role

You will play a key role in the day-to-day running of the business, ensuring our properties perform well, guests receive exceptional service and our operations run efficiently. You will work closely with the business owner, taking ownership of tasks and helping us grow the business.

Key Responsibilities
Property Management
Manage property listings across Airbnb, ---------- and other Online Travel Agencies (OTAs).
Keep calendars, availability and property information accurate and up to date.
Optimise listings to maximise occupancy and booking performance.
Monitor reservations and booking trends.
Revenue Management & Pricing
Manage dynamic pricing using PriceLabs or similar revenue management software.
Analyse market trends and competitor pricing.
Adjust nightly rates to maximise occupancy and profitability.
Monitor revenue performance and recommend improvements.
Marketing & Business Development
Develop strategies to increase direct bookings.
Carry out direct marketing to contractors, relocation companies, insurance providers, local businesses and corporate clients.
Build relationships with organisations requiring short and medium-term accommodation.
Identify new business opportunities and partnership prospects.
Assist with marketing campaigns, website content and business growth initiatives.
Guest Communication
Respond promptly and professionally to guest enquiries.
Manage guest communication before, during and after each stay.
Resolve guest concerns quickly and professionally.
Help maintain excellent guest satisfaction and review scores.
Operations & Team Coordination
Coordinate cleaners, handymen and maintenance contractors.
Schedule maintenance and ensure all issues are resolved promptly.
Ensure properties are fully prepared for every guest arrival.
Monitor cleaning standards and follow up on any issues.
Order supplies and assist with operational planning where required.
Guest Damage Claims
Manage guest damage claims through Airbnb, ---------- and other OTA platforms.
Gather evidence, including photographs, invoices and contractor quotations.
Communicate professionally with guests regarding damages.
Submit and monitor claims through the relevant booking platform.
Liaise with insurers where necessary.
Keep accurate records and ensure claims are followed through to resolution to maximise recovery for the business.
Business Reporting
Produce weekly and monthly reports for each property.
Track occupancy, revenue, expenses and profitability.
Monitor pricing performance and booking trends.
Provide recommendations to improve occupancy, profitability and operational efficiency.
Essential Requirements
Proven experience managing Airbnb, ---------- and other OTA platforms.
Experience working within serviced accommodation, holiday lets or short-term rentals.
Strong understanding of revenue management and dynamic pricing.
Experience using PriceLabs or similar pricing software.
Excellent written and spoken English.
Outstanding customer service and communication skills.
Strong organisational and problem-solving abilities.
Experience coordinating cleaners, maintenance contractors and other service providers.
Experience preparing business reports and monitoring property performance.
Experience managing guest damage claims or reimbursement claims through Airbnb, ---------- or similar platforms.
Ability to work independently and take ownership of responsibilities.
Desirable Skills
Experience using property management systems such as Uplisting, Hospitable, Guesty or Lodgify.
Knowledge of SEO, digital marketing and direct booking strategies.
Experience with Canva, ChatGPT and other AI productivity tools.
Understanding of the UK serviced accommodation market.
Basic bookkeeping or financial reporting experience.
Working Hours
Fully remote.
Part-time initially, with the opportunity for additional hours as the business grows.
Some flexibility may be required to deal with urgent guest matters when necessary.
What We're Looking For

We're looking for someone who is proactive, commercially minded and takes pride in delivering excellent service. You should be confident managing multiple priorities, solving problems independently and identifying opportunities to improve both guest satisfaction and business performance.

If you enjoy working in a fast-paced environment and want to play a key role in the growth of a successful serviced accommodation business, we'd love to hear from you.

Why Join Us?
Fully remote working.
Flexible hours.
Opportunity to grow with a fast-expanding business.
Supportive working environment where your ideas are valued.
Long-term career progression.
Performance-based bonuses and salary reviews based on results.

SKILL REQUIREMENT

Marketing Customer Support Personal Assistant

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0007
Controller Execution Time ( Jobseekers / Job )	0.0156
Total Execution Time	0.0171

GET DATA

No GET data exists

MEMORY USAGE

1,509,568 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Virtual-Assistant-Serviced-Accommodation-Property-Management-1692234

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0091 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1692234 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 956622 LIMIT 1
0.0021	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1692234 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-30',ej.date_added) duration_days, DATEDIFF('2026-07-30',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-30',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1692234'
0.0007	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1692234
0.0014	`UPDATE employer_jobs SET hit_counts = '*Jul-20-2026=395Jul-21-2026=2Jul-22-2026=7Jul-23-2026=2Jul-24-2026=2Jul-26-2026=1176Jul-29-2026=3*Jul-30-2026=1' WHERE job_id= '1692234'`
0.0007	`UPDATE employer_jobs SET monthly_hits = '***Jul-2026=1587' WHERE job_id= '1692234'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1692234' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1692234
0.0007	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '956622' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1785446684
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Virtual-Assistant-Serviced-Accommodation-Property-Management-1692234
csrf-token	d0edbbba18496c7f05c311ac77394c42

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.84
HTTP_DNT

Virtual Assistant – Serviced Accommodation & Property Management

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?