AU Company - Full Time Administrative Assistant - Carpentry/Trades background

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TYPE OF WORK

Full Time

SALARY

AUD $900-$1100

HOURS PER WEEK

40

DATE UPDATED

Jul 18, 2026

JOB OVERVIEW

Company: Acland Property Services - Melbourne Australia
Location: Remote (Philippines)
Hours: Full-Time – 8 Hours/Day, 5 Days/Week (Aligned with Australian AEST business hours)
Industry: Construction / Carpentry / Property Services

About Us
Acland Property Services is a Melbourne Australia based carpentry and property services company delivering high-quality residential and light commercial Carpentry projects. We are growing and looking for a driven, organised, and confident Administrative Assistant to help create/manage leads, schedule jobs, follow up quotes, and support business growth through all the admin tasks.
This is a long-term full-time role for someone who wants stability and growth.

Role Overview
You will be the first point of contact for new enquiries and a key driver for growth. Your focus will be turning enquiries into booked site visits and confirmed jobs, while also supporting day-to-day admin and scheduling. You will be the main point of contact for clients, contractors and suppliers. And the go-to person for the business and employees. Must have experience in dealing with carpentry, building or trades related work

Core Responsibilities
Admin assistance (Primary Focus)
• Monitor and respond to purchase order from existing clients and new leads (HiPages, website, email, phone)
• Create jobs and Book site visits into booking system
• Follow up with clients and contractors and suppliers (calls + SMS + email)
• Re-engage old leads and past clients
• Maintain and update CRM daily
• Track pipeline and report daily numbers
• Monthly accounts reconciliation
• Social media accounts management and content producing
• Managing CRM system
• Job updating
• Answer incoming calls professionally
• Manage shared calendar scheduling
• Prepare basic quote templates (final approval by director)
• Send invoices & payment reminders
• Request Google reviews after completed jobs
• Maintain organised file systems and job records
• Other admin works appointed by the management

Key Performance Expectations (KPIs)
This role is performance-based. Minimum expectations:
• 100% response to new POs and jobs
• Calendar booked 1–2 weeks ahead
• Daily report submitted
• All admin tasks assigned performed 100%

Required Skills & Experience
• Excellent spoken and written English
• Confident and professional phone manner
• Must have previous experience appointment setting, and construction/trades background
• Strong organisational skills
• Experience using CRM systems
• High attention to detail
• Self-motivated and proactive
• Reliable internet and quiet workspace

Employment Details
• Full-Time (8 hours/day, 5 days/week)
• Must overlap with Australian business hours (AEST)
• Long-term position – we are looking for someone who will grow with the company for many years to come and get to bigger positions within the company.
• Monthly salary (based on experience)

Important: Who This Role Is NOT For
Do NOT apply if:
• You do not have any background in construction or carpentry or similar trades experience
• You are uncomfortable making phone calls
• You wait for instructions instead of taking initiative
• You dislike sales targets or KPIs
• You are looking for short-term freelance work

Who We’re Looking For
We want someone:
• Hungry to grow with a business
• Comfortable speaking to Australian clients
• Driven by performance results
• Organised and structured
• Interested in long-term stability

How to Apply
Please include:
1. A short video introduction (2–3 minutes)
2. Internet speed test screenshot
3. The word “ACLPS” in your subject line
4. You're resume and previous experience must be able to demonstrate

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