Asset Dispatch Specialist (Direct Experience Only)

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: TYPE OF WORK

Any

: SALARY

$7 - $8 per hour

: HOURS PER WEEK

50

: DATE UPDATED

Jul 17, 2026

JOB OVERVIEW

AJG Transport is a performance driven, asset based transportation company operating a growing fleet anchored in dedicated freight. We are looking for an Asset Dispatch Specialist that will serve as the driver’s first point of contact and will play a critical role in keeping our trucks, drivers, and freight moving efficiently.

About the Role
You will act as the central link between drivers and the operations team. You will manage day-to-day driver needs while building and adjusting daily dispatch schedules to prevent trucks from sitting idle and loads from running late. When a driver encounters an issue, you are the person they contact. When schedules, equipment, freight requirements, or Hours of Service limitations change, you are responsible for coordinating the solution.

Success in this role requires consistent execution, urgency, accountability, and clear communication. Drivers must remain supported, schedules must stay organized, equipment must remain productive, and operational issues must be resolved before they escalate.

Why This Role Matters
This is not a call center dispatch seat. This is driver centric fleet operations. You are the face of the company to our drivers and the engine of our daily execution. If your communication is slow, equipment sits and drivers get frustrated. If you manage and schedule with discipline and urgency, drivers stay, trucks run, and freight moves on time.

What You’ll Be Doing

Driver Management (first point of contact)
• Be the primary daily contact for an assigned group of drivers, the person they trust and call first.
• Own driver issues day to day: schedule questions, equipment, routing, pay questions routed correctly, and general support.
• Build relationships that keep drivers satisfied, informed, and retained. A driver who feels managed and supported stays.

Driver Scheduling & Dispatch
• Build and manage the daily driver schedule across local, regional, and dedicated lane assignments.
• Assign loads and coordinate trucks with precision and urgency, the right driver on the right run and on time.
• Adjust the schedule in real time as freight, HOS, and equipment realities change.

Execution & Uptime
• Keep trucks moving, eliminate idle time, cover every scheduled run, and close gaps before they cost us.
• Track equipment and trailer positioning; coordinate rotation so assets are where they need to be.

Compliance Support
• Ensure daily check-in protocols, ELD readiness, and routing instructions are followed.
• Keep drivers on the right side of HOS and DOT requirements.

Risk Mitigation
• Proactively spot and solve issues before they escalate such as HOS conflicts, misrouted trucks, idle equipment, and coverage gaps.

Collaborative Execution
• Work alongside leadership, recruiting, and the brokerage/ops team to cover shifts and resolve issues in real time.

Operational Logging
• Maintain shift-level documentation, driver notes, trailer counts, and escalation logs for senior review.

What You'll Be Measured On
• Driver satisfaction and retention within your assigned group
• On-time dispatch and schedule adherence
• Tractor and trailer uptime; reduction of idle-asset time
• Response time to driver issues and operational i ----------
• Communication clarity and escalation speed
• Adherence to SOPs, protocols, and dispatch audit standards

Qualifications
• 2+ years in asset-based dispatch, driver management, fleet coordination, or driver scheduling
• Experience with ELD platforms and routing/dispatch software
• Strong relationship skills to ensure drivers respect you and want to work with you
• Clear and assertive communicator who stays calm and decisive under pressure
• Comfortable in a live and fast-moving operational setting
• Schedule flexibility, including weekend and high volume window availability
• Minimum 45 WPM typing speed

Schedule & Work Setup
• Direct Hire to US Company
• Full Time Role
• Permanent Work From Home
• Possible shift: Monday - Friday 7 AM - 5 PM CDT & 11 PM - 9 AM CDT (To be confirmed)
• Zoom presence (with camera open) required
• Time tracking software used for accountability and payroll
• Shifts may adjust based on operational demand

If you thrive in fast moving transportation operations, understand the importance of real-time coordination, and can execute with precision under pressure, we want to hear from you.

Training Overview Video: ---------- /share/fd6816fb8d664dcdbd ---------- b646edb?sid=6fbbf39d-c99f-4583-a6d1-6aa664bd22f7

Apply Here: ----------

SKILL REQUIREMENT

Freight Forwarding Logistics Coordination Dispatching

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Asset Dispatch Specialist (Direct Experience Only)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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