Chat & Community Engagement Specialist — US Talent Agency (Base + Commission)

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TYPE OF WORK

Full Time

SALARY

$400–$600/month + commission

HOURS PER WEEK

40

DATE UPDATED

Jul 19, 2026

JOB OVERVIEW

JOB DESCRIPTION
US-based talent management agency hiring experienced chat specialists for our in-house team. We manage social media and membership communities for well-known public figures and content creators, and we're looking for skilled communicators to engage with their audiences.
THE ROLE:

Respond to fan messages on behalf of our creators, matching each creator's voice and personality
Drive sales of memberships, exclusive content, and premium messages through natural conversation
Build audience loyalty and keep subscribers engaged long-term
Fixed shifts on our 24/7 coverage team, US hours available

YOU:

Experience in live chat sales, community management, social media engagement, or customer support chat
Strong upselling instincts — you know how to read a conversation and close naturally
Excellent casual written English (American tone)
Reliable internet, discretion — NDA required before client names are shared
Comfortable following strict brand and content guidelines

PAY: Base salary + commission on sales. Top sellers earn well above base.

TO APPLY:

1. Start your application with the word VELVET (applications without it are auto-rejected)
2. Attach your resume
3. 2–3 sentences on your chat/sales experience and your best result
4. Writing test — you're replying to a fan. The fan says: "I had the worst day at work today." Write her reply in 2–4 sentences, naturally mentioning her new exclusive photo set. Warm, friendly, on-brand.

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