SOP Creation and Role auditing

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TYPE OF WORK

Gig

SALARY

4.50

HOURS PER WEEK

15

DATE UPDATED

Jul 17, 2026

JOB OVERVIEW

Operations Documentation & SOP Virtual Assistant

About the Role

We are looking for an exceptionally organized Virtual Assistant who loves creating order from chaos. Your primary responsibility will be documenting how our business operates by interviewing tea ---------- mbers, auditing their daily tasks, and turning their knowledge into clear, easy-to-follow Standard Operating Procedures (SOPs).

If you're the type of person who enjoys organizing information, asking great questions, and building systems that help companies scale, we'd love to hear from you.

Responsibilities

* Meet with employees to understand and document their daily workflows.
* Audit existing processes and identify gaps or inefficiencies.
* Create professional written SOPs with screenshots and step-by-step instructions.
* Record and edit video SOPs using Loom.
* Organize and restructure our Google Drive so documents are easy to find and maintain.
* Maintain an organized SOP library and keep documentation updated as processes change.
* Work closely with management to improve operational efficiency.
* Recommend better ways to organize files, workflows, and documentation.

Requirements

* Outstanding organizational skills and attention to detail.
* Excellent written and spoken English.
* Experience creating SOPs, process documentation, or operations manuals.
* Strong experience with Google Workspace (Docs, Sheets, Drive).
* Experience using Loom or similar screen recording software.
* Comfortable interviewing employees and asking detailed follow-up questions.
* Able to work independently with minimal supervision.
* Strong critical thinking and problem-solving skills.
* Reliable high-speed internet and a quiet workspace.

Work Schedule

* Project Base
* Must work during U.S. business hours (Pacific Time)


Bonus Skills
.
* Experience improving business processes or operations.
* Familiarity with AI tools such as ChatGPT to assist with documentation.
* Experience working with remote teams.

What Success Looks Like

Within your first 30 days you will:

* Document the core responsibilities of every employee.
* Build a complete library of written SOPs.
* Create video walkthroughs for key business processes.
* Organize our Google Drive into a clean, scalable filing system.
* Help create an operations manual that allows new employees to be trained quickly and consistently.

To Apply

Please include:

1. A brief video or audio introduction about yourself.
2. Your experience creating SOPs or documenting business processes.
3. Links to 2 to 3 examples of SOPs, process documents, or Loom videos you have created.
4. Example screenshot of organized SOP Folders etc
5. Your available working hours in Pacific Standard Time.
6. Your favorite productivity tool and why.
7. Begin your application with the words **"Process Master"** so we know you read the entire posting.

SKILL REQUIREMENT
English Proficiency
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