General VA with Marketing and Klaviyo Experience

Starting Rate: $7/hour
Schedule: 10 hours per week
Working Hours: Flexible, with availability for scheduled sessions Monday–Wednesday from 12:00–1:00 PM ET, flexible Thursdays, and occasional Fridays.
Preferred Start Date: August 3 or as soon as possible

Summary

We are looking for an organized, proactive, and collaborative General Virtual Assistant with marketing, Klaviyo, and e-commerce experience.

This role will focus on organizing business files and systems, cleaning up and managing Klaviyo, supporting social media through Hootsuite, creating Canva materials, and making basic Shopify website updates.
A major part of this role will involve working directly with the client during scheduled time blocks. The client wants someone who can review systems with them, explain recommendations, and provide hands-on Klaviyo training—not simply complete tasks independently without collaboration.

The ideal candidate can work independently between meetings while also communicating clearly, teaching processes, recommending improvements, and helping move projects forward without requiring constant supervision.

Please read all REQUIRED conditions below before applying.

REQUIRED: Strong English communication skills for emails, meetings, training, and project updates.
REQUIRED: At least one year of experience as a General Virtual Assistant, Marketing Assistant, E-commerce Assistant, or in a similar role.
REQUIRED: Hands-on experience with Klaviyo, including email campaigns, lists, segments, flows, funnels, and automations.
REQUIRED: Ability to explain Klaviyo processes clearly and provide hands-on training while reviewing the account with the client.
REQUIRED: Experience cleaning up and organizing Klaviyo accounts, including reviewing existing campaigns, lists, segments, flows, and account structure.
REQUIRED: Experience creating customer segments and preparing, testing, and launching segmented email campaigns.
REQUIRED: Experience using Canva for social media graphics and marketing materials.
REQUIRED: Experience using Hootsuite or a similar platform to schedule and publish content on Instagram, Facebook, and LinkedIn.
REQUIRED: Basic Shopify experience, including website, page, and product updates.
REQUIRED: Strong organizational skills and experience cleaning up files and folders in Google Drive, Microsoft 365, OneDrive, iCloud, or similar platforms.
REQUIRED: Reliable internet connection and willingness to use company-provided time-tracking software.

Application Instructions

When applying, you MUST include the following sentence in the subject line or as the first sentence of your message:

“I have experience as a General or Marketing Virtual Assistant and have worked with Klaviyo, Canva, Hootsuite, Shopify, social media management, and cloud file organization. I am available for approximately 10 hours per week and can attend scheduled working sessions during the client’s Eastern Time availability.”

Applications that do not include this sentence will be automatically discarded.

Please include a link to your CV or resume and briefly describe your:
- Klaviyo experience, including account cleanup, segmentation, campaigns, flows, automations, and client training
- Availability for collaborative sessions in Eastern Time
- Experience with Canva, Hootsuite, Shopify, and cloud file organization

Primary Responsibilities

- Provide general administrative and organizational support
- Attend collaborative work sessions and review priorities with the client
- Clean up, organize, and manage Klaviyo campaigns, flows, lists, segments, templates, and automations
- Train the client on Klaviyo and explain recommended improvements
- Prepare, test, and launch segmented email campaigns
- Organize business files, marketing assets, tasks, and deadlines
- Schedule social media content through Hootsuite
- Create marketing materials in Canva
- Make basic Shopify website and product updates
- Provide clear progress updates and document completed work

Secondary Responsibilities

- Maintain the company’s LinkedIn page and repurpose social content
- Organize product photos, copy, and campaign materials
- Support email calendars and promotional planning
- Review campaign performance and research marketing opportunities
- Create simple processes, SOPs, and Klaviyo documentation

Preferred Experience & Skills

- Experience in virtual assistance, marketing, or e-commerce
- Strong Klaviyo skills, including account cleanup, segmentation, campaigns, flows, and automations
- Ability to train clients clearly and work collaboratively through screen sharing
- Experience with Canva, Hootsuite, Shopify, and social media management
- Strong organizational, documentation, and problem-solving skills
- Experience supporting a product-based or e-commerce business

Plus, but Not Required

- The following experience is considered a plus but is not required:
- Amazon Seller Central and product listing experience
- Experience supporting an Amazon launch
- Google Ads support, reporting, or basic optimization
- Basic website development or troubleshooting

Stretch Goals / Responsibilities

- As the business becomes more organized, the role may expand to include supporting an Amazon launch, assisting with product listings, helping with Google Ads, improving marketing processes, and coordinating additional e-commerce projects.

Keywords

General Virtual Assistant, Marketing Virtual Assistant, E-commerce Virtual Assistant, Klaviyo Assistant, Klaviyo Trainer, Email Marketing Assistant, Klaviyo Automation, Klaviyo Segmentation, Email Segmentation, Shopify Assistant, Hootsuite, Canva, Social Media Assistant, Instagram Management, Facebook Management, LinkedIn Management, File Organization, Google Drive, Microsoft 365, Amazon Seller Central, Amazon Assistant, Google Ads