Full Time
$900-$1,200/month
40
Jul 17, 2026
CIG Law (
YOUR WORK:
- Respond to new web inquiries and after-hours calls within minutes (VOIP softphone provided)
- Run our intake script with empathy: what happened, injuries, treatment, insurance
- Log every lead in our CRM completely and accurately
- Schedule qualified callers for an attorney consultation the next California morning
- Send follow-up texts/emails to leads who haven't signed (templates provided)
REQUIREMENTS:
- Outstanding SPOKEN English — clear, warm, confident on the phone with Americans (you will submit a short voice recording)
- 1+ year phone-based customer service, intake, or appointment-setting for US clients
- Calm and kind under pressure — callers are often hurt and scared
- Quiet home office, quality USB headset, reliable fiber internet + backup
- Shift: approximately 9:00 AM–6:00 PM Philippine time (overnight California coverage), including a weekend rotation
PAY & BENEFITS: $900–$1,200 USD/month DOE + weekend differential + 13th month + 12 days PTO + PH holidays + stipend. Direct hire — no agency.
HOW TO APPLY (read carefully — this is the first test):
1. Complete this form:
2. In the "source code" field of the form, type the word GAVEL
3. Applications sent only through OnlineJobs messages, or missing the code word, will not be reviewed.