Overnight Legal Intake Assistant | US Law Firm | Direct Hire

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TYPE OF WORK

Full Time

SALARY

$900-$1,200/month

HOURS PER WEEK

40

DATE UPDATED

Jul 17, 2026

JOB OVERVIEW

CIG Law ( ---------- ) is a Beverly Hills, California personal injury firm that promises clients help 24/7. You will be our overnight (California time) intake team — answering web leads and after-hours calls from people who were just in an a ---------- .

YOUR WORK:
- Respond to new web inquiries and after-hours calls within minutes (VOIP softphone provided)
- Run our intake script with empathy: what happened, injuries, treatment, insurance
- Log every lead in our CRM completely and accurately
- Schedule qualified callers for an attorney consultation the next California morning
- Send follow-up texts/emails to leads who haven't signed (templates provided)

REQUIREMENTS:
- Outstanding SPOKEN English — clear, warm, confident on the phone with Americans (you will submit a short voice recording)
- 1+ year phone-based customer service, intake, or appointment-setting for US clients
- Calm and kind under pressure — callers are often hurt and scared
- Quiet home office, quality USB headset, reliable fiber internet + backup
- Shift: approximately 9:00 AM–6:00 PM Philippine time (overnight California coverage), including a weekend rotation

PAY & BENEFITS: $900–$1,200 USD/month DOE + weekend differential + 13th month + 12 days PTO + PH holidays + stipend. Direct hire — no agency.

HOW TO APPLY (read carefully — this is the first test):
1. Complete this form: ----------
2. In the "source code" field of the form, type the word GAVEL
3. Applications sent only through OnlineJobs messages, or missing the code word, will not be reviewed.

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