Customer Support & Sales Specialist | Full-Time | $800-$1,000+

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TYPE OF WORK

Full Time

SALARY

$800-$1000+

HOURS PER WEEK

TBD

DATE UPDATED

Jul 17, 2026

JOB OVERVIEW

Are you ambitious, dependable and looking for a long-term remote career where you can genuinely develop your skills?

Today2Repair is looking for someone who wants to become excellent at customer communication and sales, not simply clear an inbox as quickly as possible.

Quick Overview

- Position: Customer Support & Sales Specialist
- Location: Remote, Philippines
- Schedule: Monday through Saturday
- Working hours: 12:00 PM to 9:00 PM Philippine time
- Break: One hour per working day
- Salary: $800 to $1,000+ USD per month
- Employment: Full-time and long-term
- Experience: Helpful, but not required
- Dutch language skills: Not required

About Today2Repair

Today2Repair is a fast-growing Dutch tech repair brand specializing in phones, tablets, laptops, gaming consoles and smartwatches.

Through our social media content, customers from across the Netherlands and Belgium contact us for advice and repairs. You can find us on Instagram and TikTok ---------- are a small, ambitious team with high standards. We communicate openly, give direct feedback and constantly look for ways to improve.

The Role

You will manage conversations with potential and existing customers through WhatsApp, Instagram and other channels inside GoHighLevel.

Your goal is to understand what customers need, give them a professional experience and help qualified leads move toward booking a repair.

Our customers communicate in Dutch. You do not need to speak Dutch. You will use DeepL and AI tools to help translate messages, but you must carefully check the context, tone and final result before sending anything.

This is not a general Virtual Assistant position with many unrelated tasks. Customer support, follow-up and sales will be your main responsibilities.

What You Will Do

- Respond to customer inquiries through GoHighLevel
- Understand the customer’s situation before recommending a next step
- Recognize strong purchasing intent and follow up quickly
- Guide qualified customers toward booking a repair
- Keep active conversations moving
- Follow up with leads who have not yet booked
- Use DeepL and AI responsibly when communicating in Dutch
- Proofread every translated message before sending it
- Keep contacts, opportunities and appointments accurate in GoHighLevel
- Escalate technical questions when input from a technician is needed
- Work toward targets for response time, message quality, follow-up and conversion
- Learn from feedback and contribute ideas for improving our processes

Who We Are Looking For

You may be a strong fit if:

- You communicate professionally and naturally in English
- You are warm and helpful, while still being commercially aware
- You take pride in doing small things properly
- You notice details that other people miss
- You take ownership instead of waiting to be reminded
- You remain reliable when work becomes busy or repetitive
- You are comfortable receiving direct feedback
- You genuinely want to learn and improve
- You have a quiet, professional workspace
- You have reliable internet and a backup solution
- You are looking for a stable, long-term position with one company

Previous experience in customer support, sales, GoHighLevel or another CRM is helpful, but it is not required. Strong potential, preparation, judgment and grit matter more to us than having the longest resume.

This Role Is Not a Good Fit If

- You want to combine this position with another full-time job
- You prefer rushing through messages instead of understanding customers
- You rely on AI without checking its work
- You dislike feedback, targets or performance reviews
- You cannot consistently work the required schedule
- You are mainly looking for a temporary position

Compensation and Development

- Starting salary of $800 to $1,000+ USD per month
- The exact offer depends on your application, communication and performance during the paid trial
- Paid training
- Performance and salary review after the first 90 days
- Opportunity to grow in responsibility and compensation based on performance

What Success Looks Like

- Customers receive timely and thoughtful responses
- High-intent leads receive fast follow-up
- Conversations move toward a clear next step
- Customer information in GoHighLevel remains accurate
- Messages are clear, professional and free from avoidable mistakes
- Feedback results in visible improvement
- Customers feel that someone genuinely understands and wants to help them

How to Apply

Apply directly through OnlineJobs.

Please use exactly 8 Apply Points. There is no advantage to using more than 8. We evaluate the quality of your application and video, not how many additional points you spend.

Use this subject line:

T2R Customer Support - [Your First Name]

Your application must include:

1. A Personal Video

Send a video recorded specifically for Today2Repair.

A video of approximately 3 to 6 minutes will usually be enough, but we care more about the quality of your answers than the exact length.

Record the video from the workspace you would actually use for this job. Professional editing is not required. Clear audio, good lighting, preparation and a quiet environment are important.

Notes are fine, but please speak naturally instead of reading a fully generated script.

Answer these questions:

- Who are you, and what are you currently doing?
- Why are you interested in this specific position at Today2Repair?
- Tell us about a situation where you continued working toward something even when it became difficult, uncomfortable or repetitive.
- What is one specific thing you noticed after looking ----------
- Tell us about a time someone trusted you with an important responsibility. What did you do to earn and maintain that trust?

Upload your video to Loom, Google Drive, YouTube or a similar platform.

Before applying, make sure we can open the link without requesting access. Please do not submit an old or generic introduction video.

2. Practical Information

Confirm in writing:

- That you can work Monday through Saturday from 12:00 PM to 9:00 PM Philippine time
- Whether you currently have another job or client
- Your internet speed and backup internet solution
- When you would be available to start

Important

We use AI in our work, but we want to understand your own personality, communication and judgment.

You may use tools to check your application, but generic or completely AI-generated applications will not move forward.

Applications without the requested video or practical information will not be considered.

Selection Process

- OnlineJobs application and personal video
- Shortlist questionnaire with customer scenarios
- Live interview and customer roleplay
- Paid practical trial
- Final decision

We are not looking for the person with the longest resume.

We are looking for someone with high standards, strong potential and the determination to become excellent at this role.

SKILL REQUIREMENT
Customer Support Appointment Setting Sales
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