Revenue Coordinator

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: TYPE OF WORK

Any

: SALARY

N/A

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 16, 2026

JOB OVERVIEW

Revenue Coordinator Standard Operating Procedure (SOP) Mission Statement Your primary responsibility is to generate revenue while providing exceptional customer service. Every task should contribute to one of three objectives: keeping the schedule full, generating new commercial opportunities, or strengthening customer relationships. Daily Priorities 1. Scheduling & Customer Service • Review today's schedule before opening. • Confirm today's and tomorrow's appointments. • Fill open schedule gaps. • Respond to all phone calls, emails, texts, website inquiries, and social media messages. • Send estimates and invoices. • Follow up on unpaid invoices. 2. Yelp & Online Leads • Respond to every Yelp request immediately whenever possible. • Call every lead. • Send professional estimates. • Follow up with unanswered requests. • Request customer reviews after completed jobs. 3. Commercial Prospecting • Complete a minimum of 50 outbound calls daily. • Speak with decision makers. • Schedule walkthroughs. • Record every conversation. • Add new companies into the CRM. Target Industries • Medical Offices • Dental Offices • Property Management Companies • Apartment Complexes • Gyms & Fitness Centers • Law Offices • Accounting Firms • Insurance Agencies • Banks & Credit Unions • Private Schools & Daycares • Warehouses • Manufacturing Facilities • HOAs • Vacation Rental Management Companies • Hotels • Commercial Office Buildings • Retail Shopping Centers • Auto Dealerships Daily Performance Goals • 50 Cold Calls • 10 Decision Makers Spoken To • 5 Estimates Sent • 3 Follow-Up Calls • 1–2 Jobs Booked • 10 New Commercial Prospects Added • 100% Response Rate to Yelp and Online Leads End of Day Checklist • Tomorrow's schedule confirmed • CRM updated • All leads entered • Estimates sent • Follow-ups scheduled • Revenue report submitted Core Standard Always remember: Every conversation should move a prospect closer to becoming a long-term client. Commercial recurring contracts are the highest priority because they create predictable monthly revenue and help grow Nova Sterling Cleaning sustainably.

SKILL REQUIREMENT

Cold Calling Admin Data Processing Customer Service

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Revenue Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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