Consulting Delivery Specialist (1position only))

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: TYPE OF WORK

Full Time

: SALARY

CNY 2350 + Bonus

: HOURS PER WEEK

40

: DATE UPDATED

Jul 16, 2026

JOB OVERVIEW

Consulting Delivery Specialist
(Voice Account, Nightshift, Remote)

Job Summary

The Consulting Delivery Specialist (CDS) plays a critical role in ensuring successful project delivery. This role supports a seamless customer experience by collaborating closely with Consultants and Data Operations teams, coordinating access to internal resources, and ensuring timely and accurate delivery of project outputs to clients.

Duties and Responsibilities:

Build relationships with client stakeholders to provide in-time support

Become a skilled user of the platform's capabilities to effectively consult clients

Assist with project delivery, meeting scheduling, process tracking

Proceed data validation, data analysis and build compensation reports under tight deadlines

Ensures that client requirements are understood and addressed while maintaining alignment with project objectives

Maintain detailed records of client questions and challenges to identify recurring needs

Communicate client feedback to help improve the platform

Execute basic troubleshooting including replicate problems, document findings, and provide clear guidance or fixes where possible

Skills

Customer Service

Consulting

Excel

Technical Support

Communication

PowerPoint

Project Management

Collaboration

Outlook

Education and Experience

Technical or post-secondary education is preferred but not required

1-3 years of experience with a background in customer service, customer success, technical support roles, or a related client-facing role

Must be comfortable learning new technologies and becoming a product expert over time

Experience supporting SaaS products or client implementations is an asset

To apply, download MS teams, join my chat in Microsoft Teams: ----------

Then send your info:

First Name:
Middle Name:
Last Name:
Position Applied: CDS

Email:
Have current work?
Latest Work Position:
College Degree:
Year of College Graduation:
Total yrs in BPO related work:
Have kids below 2 yrs old or currently pregnant (for female)?

SKILL REQUIREMENT

Customer Support Management HR Management Microsoft Excel

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Consulting Delivery Specialist (1position only))

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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