Customer Service & Digital Marketing Specialist

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TYPE OF WORK

Full Time

SALARY

$500-1300/month

HOURS PER WEEK

40

DATE UPDATED

Jul 15, 2026

JOB OVERVIEW

About Us
Eco Masters Pest Control is a fast-growing U.S. pest control company looking for a long-term tea ---------- mber who enjoys helping customers while improving our online presence and business operations.


**Customer communication is our highest priority. When call volume is low, you'll focus on improving our website, SEO, and internal business processes.**

Responsibilities:

Customer Experience:
Answer inbound phone calls
Respond to emails and text messages
Schedule and reschedule appointments
Assist customers with questions and account requests

Billing & Accounts Receivable:
Process customer payments
Contact customers regarding past-due balances
Send payment reminders
Update customer accounts in our CRM

Website & SEO:
Update and maintain our WordPress website
Create and optimize service and location pages
Improve local SEO and Google rankings
Manage our Google Business Profile
Research keywords and competitors
Use AI tools to create and improve website content

Operations:
Improve office processes
Research software and automation
Administrative support as needed
Qualifications
Excellent spoken and written English
Strong customer service skills
Experience with WordPress
Understanding of Local SEO
Experience with Google Business Profile
Comfortable learning new software
Organized, proactive, and detail-oriented
Bonus Skills
Accounts Receivable / Collections
Google Search Console
Google Analytics
Canva
AI tools
CRM software


To Apply

Please submit:
Your resume
A 1–2 minute video introducing yourself and explaining your experience
Examples of websites or SEO work you've completed
Tell us about a process you improved at a previous job

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