E-Commerce VA ? Ops Manager: Start Here, Grow With Us (Amazon, TikTok, Walmart)

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TYPE OF WORK

Full Time

SALARY

800 usd with room to grow

HOURS PER WEEK

40

DATE UPDATED

Jul 15, 2026

JOB OVERVIEW

**Type:** Full-time (40 hrs/week), flexible schedule with some overlap to US and Asian continent hours


## About the role

We're a growing multi-channel e-commerce brand selling on Amazon, TikTok Shop, and Walmart, and we're looking for a sharp, organized Virtual Assistant to grow with us. This is not a "just follow the checklist" job. We want someone who thinks ahead, spots problems before they become fires, and speaks up when something looks wrong — even if that means telling the boss.

You'll help run day-to-day seller operations, handle customer service, post content across our social channels, and keep our reporting clean and up to date. As you prove yourself, the role grows: more responsibility, more ownership, and more pay.

## What you'll do

- **Create, post, and update product listings** on **Amazon, TikTok Shop, and Walmart** — titles, bullets, images, pricing, and keeping listings accurate and live
- **Handle flat files / bulk uploads** to create and edit listings in bulk (or willingness to learn quickly)
- **Open and manage cases with platform support teams** (Amazon Seller Support, TikTok, Walmart) — follow up until issues are actually resolved
- Help manage overall seller account health (orders, basic account health, flagging issues)
- Post and schedule content across **YouTube, Facebook, Instagram, TikTok**, and other social platforms
- Handle **customer service** — respond to buyer messages, reviews, and support tickets professionally and quickly
- Build and maintain **simple reports** so the team always knows what's happening
- Use **AI tools (Claude / ChatGPT)** every day to work faster and smarter — and help us build AI into our workflows
- Raise your hand early when something's broken, unclear, or you don't yet know how to do it

## What we're looking for

- **Basic working knowledge of Amazon, TikTok Shop, and Walmart seller accounts** — you don't need to be an expert, but you should know your way around a seller dashboard
- **Experience handling listings** — creating, posting, updating, and troubleshooting product listings; bonus if you've worked with **flat files / bulk uploads**
- **Comfortable dealing with platform support teams** — opening cases and following up with Amazon/TikTok/Walmart until things get fixed
- **Comfortable with social media** — you know how to post, schedule, and format content for YouTube, Facebook, Instagram, and TikTok
- **Organized and forward-thinking** — you keep things tidy and anticipate what's coming next
- **Not shy, direct, and honest** — you tell us when something's wrong or when you're stuck, instead of guessing or going quiet
- **Strong at reporting and customer service** — clear written English and a friendly, professional tone
- **MUST already use AI tools like Claude or ChatGPT** and be excited to build them into your daily work
- Reliable internet, a quiet place to work, and the ability to overlap a few hours with US time

## Why work with us

- **Real opportunity to grow** — we promote from within and expand roles (and pay) as you take on more
- A team that actually wants your ideas and rewards initiative
- Work at the front edge of AI-powered e-commerce

## How to apply

To show us you read carefully and pay attention to detail, please do the following:

1. Start your application with the phrase **" I'm ready to grow."**
2. In 3–5 sentences, tell us: which seller platforms (Amazon, TikTok, Walmart) you've worked with, what listing work you've done (creating/updating listings, flat files/bulk uploads), and whether you've dealt with platform support teams.
3. Tell us **one AI tool you use** (Claude, ChatGPT, or other) and one real example of how you've used it to save time. ( Dont use AI in your responses for this application )
4. Describe a time you noticed something was wrong at work and spoke up about it — what happened?
5. Send your CV

Applications that skip the code phrase or don't answer all five points will not be reviewed.

We're excited to meet you.

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