Virtual Assistant / Administration (Short-Term Rental / Vacation Rental Property Management)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

30000php

: HOURS PER WEEK

25

: DATE UPDATED

Jul 15, 2026

JOB OVERVIEW

UPDATE : We are looking for experience working in the short term rental industry (airbnb). This will be a prerequisite of the job

We are a short-term rental management company looking for a highly organized Virtual Assistant to support the admin side of our STR operations. This role is best for someone detail-oriented, accurate, reliable, and comfortable working inside Airbnb, VRBO, property management tools, spreadsheets, and task systems.

This is not primarily a guest messaging role, but customer service experience and prior Airbnb/short-term rental experience are strongly preferred. The work requires accuracy because small admin mistakes can affect guest experience, owner reporting, revenue, claims, reviews, and property performance.There may be times you can be asked to temporarily substitute customer service for a shift as needed in case there is a situation where that is missing.

Availibility
We are looking to have a shift from 12pm to 4pm PST and possibly later. Monday and Friday. Overtime is offered in the efforts of completing certain tasks the day of assignment rather than clocking out and holding more attentive / urgent tasks for the next day. If there is a hard cut off for your schedule, this may not be the best position as the tasks may require schedule flexibility especially in the event of urgent matters

Compensation
Compensation will start at $3 an hour during the probationary period. Upon official acceptance into our company, we will raise you to $3.5 an hour. If performance is spectacular/extarordinary the rate can be raised immediately to $4 an hour. Performance will be assessed again in 6-12 months for an additional raise. We do this to promote a culture of excellence and really compensate for good performance. Our business requires we provide 100% of our efforts to making the guest experience wonderful and our tea ---------- mbers must exemplify that.

We are looking for exceptional staff and are reserving higher compensation for staff members who truly demonstrate care torwards the company and their clients.

## Key Responsibilities

### Airbnb / Platform Admin

* Monitor emails and messages from Airbnb support
* Review disputes, claims, guest issues, and platform notices
* Record, organize, and file claims properly
* Update property information across platforms
* Adjust minimum-night stays and booking settings
* Copy and apply calendar rates across designated properties
* Help maintain accurate listing information, amenities, house rules, and availability

Reviews & Guest Experience Admin

* Cancel automated 5-star review requests for guests who had a negative experience
* Flag guests/stays where review requests should be paused or handled carefully
* Help organize review-related notes and guest issue history

Owner Statements, Invoices & Reporting

* Prepare or organize owner statements
* Record invoices and receipts
* Keep admin records organized and easy to find
* Assist with financial/admin tracking as instructed

Cleaning & Property Documentation

* Upload cleaning photos to the correct property folders or platforms
* Make sure photos are organized by property, date, and turnover
* Flag missing, unclear, or incomplete cleaning documentation

Lead Generation

* Research and organize leads for new cleaners, vendors, or rental properties
* Maintain lead lists with names, contact info, location, notes, and follow-up status
* Assist with simple outreach tasks if needed

SEO / Listing Optimization Support

* Help update listing titles, descriptions, amenities, and keywords as instructed
* Assist with basic SEO improvements for STR listings and rental platforms
* Track listing updates and performance notes

Requirements

* Prior Airbnb, STR, hospitality, or property management experience preferred
* Strong attention to detail and ability to follow instructions exactly
* Organized with files, spreadsheets, property information, and task tracking
* Comfortable working with calendars, booking settings, rates, invoices, and platform admin
* Good written English and professional communication
* Able to work independently after training and follow SOPs without constant reminders
* Reliable internet and consistent availability during assigned work hours

Ideal Candidate

The ideal candidate is organized, precise, and dependable. You do not need to be on guest messaging all day, but you must understand that every admin task affects the guest experience, owner trust, and company performance. We are looking for someone who can quietly handle important backend tasks, stay consistent, and prevent mistakes before they become bigger problems.

Tools / Platforms Experience Preferred

* Airbnb
* VRBO
* Hostaway
* Turno or cleaning/task management platforms
* Google Sheets / Excel
* Google Drive
* Email inbox management
* Task software such as ClickUp, Monday, Trello, Asana, or similar
* QUO (openphone)

## How to Apply

Please submit:

* Your resume or short work history
* Your Airbnb / STR / property management experience
* Tools and platforms you have used
* Your availability and time zone
* Your expected hourly rate
* A short explanation of why you are a good fit for admin operations in a short-term rental company

SKILL REQUIREMENT

Airbnb Office and Administration HostAway

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0134
Total Execution Time	0.0148

GET DATA

No GET data exists

MEMORY USAGE

1,511,560 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Virtual-Assistant-Administration-Short-Term-Rental-Vacation-Rental-Property-Management-1689857

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0081 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1689857 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 489978 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1689857 AND `misc`.`id` IS NULL
0.0005	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-21',ej.date_added) duration_days, DATEDIFF('2026-07-21',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-21',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1689857'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689857
0.0010	`UPDATE employer_jobs SET hit_counts = '*Jul-15-2026=583Jul-16-2026=220Jul-17-2026=80Jul-18-2026=53Jul-19-2026=2*Jul-21-2026=1' WHERE job_id= '1689857'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Jul-2026=939' WHERE job_id= '1689857'`
0.0008	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1689857' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689857
0.0021	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '489978' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784610186
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Virtual-Assistant-Administration-Short-Term-Rental-Vacation-Rental-Property-Management-1689857
csrf-token	5202b15757ab9e2c8416735d8c9d9a86

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.188
HTTP_DNT

Virtual Assistant / Administration (Short-Term Rental / Vacation Rental Property Management)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?