Shopify Operations & Retention Specialist

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TYPE OF WORK

Full Time

SALARY

$1,500+/month

HOURS PER WEEK

40

DATE UPDATED

Jul 23, 2026

JOB OVERVIEW

CRITICAL: THIS IS NOT AN ENTRY-LEVEL OR GENERAL VA ROLE. We are seeking a technical e-commerce specialist. If you do not have hands-on, daily experience configuring the exact apps below, please do not apply.

To apply for the position please use the following link: popon.forms.app/appforemployment

REQUIRED TECH STACK
You must have 3+ years of verified, daily experience configuring and managing:
- Shopify Admin (Products, page-building, meta fields)
- Klaviyo (Complex flow architecture & behavioral segmentation)
- Recharge (Subscription rules & customer portal logic)
- Rebuy (Smart carts, upsells, & post-purchase funnels)
- Intelligems (CRO & offer/pricing A/B testing)

ABOUT THE ROLE
Pop On Veneers is a fast-growing direct-to-consumer (DTC) smile brand. We are looking for an execution-focused Shopify Operations & Retention Specialist to run, optimize, and protect our high-volume digital storefront.

What You’ll Do:
- Design and launch high-converting landing pages and product pages in Shopify.
- Configure and optimize Recharge and Rebuy (smart carts, cross-sells, post-purchase offers) to drive higher AOV and customer LTV.
- Build, QA, and launch automated flows and campaigns in Klaviyo. Monitor deliverability and revenue metrics.
- Act as the first line of defense. Audit the live store daily to catch and fix bugs, broken discounts, or app integration errors.
- Track and report on key metrics: Conversion Rate, AOV, Churn, and Email Revenue.

What We Are Looking For:
- Proven Tech Experience: Direct, advanced control over Shopify, Klaviyo, Recharge, Rebuy, and Intelligems.
- Direct-Response Savvy: You understand conversion rate optimization (CRO), consumer psychology, and how to structure offers that sell.
- Obsessive Detail & Initiative: You spot errors quickly, troubleshoot app errors independently, and bring solutions—not just problems.

To apply for the position please use the following link: popon.forms.app/appforemployment

SKILL REQUIREMENT
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