Inbound & Outbound Sales Expert

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

1000

: HOURS PER WEEK

50

: DATE UPDATED

Jul 21, 2026

JOB OVERVIEW

Customer Success & Appointment Coordinator (Home Services)

Full-Time | Remote | Philippines

We are looking for someone who enjoys talking with people, solving problems, and helping customers take the next step.

This is much more than answering phones.

You'll be helping homeowners schedule appointments, collecting payments, following up with leads, making outbound calls, keeping our CRM organized, and helping our team provide an outstanding customer experience.

We're looking for someone who enjoys competition, likes improving numbers, and takes pride in getting things done the right way.

Schedule
Full-Time
Monday through Friday
7:00 AM – 7:00 PM Central Time (scheduled shift within those hours)
What You'll Be Doing
Answer inbound customer calls
Make outbound follow-up calls
Book appointments
Collect payments over the phone
Respond to customer questions
Follow up with estimates and unsold opportunities
Keep customer records updated inside our CRM
Help improve booking rates and customer experience
Work closely with our operations team
This Position Is A Great Fit If You...
Enjoy talking with people
Are confident asking customers for payment
Like working toward goals and improving performance
Stay calm during busy days
Take ownership instead of waiting to be told what to do
Learn quickly on your own
Watch training videos without needing constant supervision
Ask thoughtful questions
Like measuring your performance and getting better every week
Required Experience

We are specifically looking for someone with experience in several of the following areas:

Outbound calling
Appointment setting
Customer service
Taking payments over the phone
Call center experience
CRM software
Home service scheduling (preferred)
CRM Experience Preferred

Experience with one or more of the following is highly preferred:

GoHighLevel
Housecall Pro
ServiceTitan
Jobber
Service Autopilot
HubSpot
Salesforce
Zoho CRM
Leadership Experience (Preferred)

This role does not initially manage a team, but we would love to find someone who has:

Previously managed or coached customer service representatives
Worked as a team lead
Helped improve call center performance
Trained new employees

Just as important, we want someone who has personally done the work—not someone who has only supervised others.

About Our Company

We are a growing residential irrigation company located in Texas.

Our customers call us because they want someone they can trust to solve their sprinkler and irrigation problems. We focus on education, professionalism, and delivering an excellent customer experience from the first phone call through the completed service.

We Want Someone Who...
Wants a long-term career
Is dependable
Communicates professionally
Pays attention to details
Is analytical and enjoys solving problems
Likes hitting goals and winning as a team
Can work independently
Is comfortable learning new software
Isn't afraid of accountability
Important

Please do not apply if you:

Are uncomfortable asking customers for payment.
Prefer only chat or email support.
Dislike making outbound calls.
Need constant supervision to complete your work.
Frequently switch jobs after only a few months.
When You Apply

Please include:

A short video introducing yourself (2-3 minutes).
Tell us about a time you had to ask a customer for payment.
What CRM software have you used?
Have you worked in home services before? If so, what industry?
Have you ever supervised or trained other customer service representatives?
What booking or sales metrics were you personally responsible for?
What do you enjoy most about speaking with customers?
Tell us about the most difficult customer you've handled and how you resolved it.

We carefully review every application and are looking for someone who wants to grow with us for years, not months.

SKILL REQUIREMENT

Outbound Sales Customer Support Management Phone Support

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0276
Total Execution Time	0.0290

GET DATA

No GET data exists

MEMORY USAGE

1,510,120 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Inbound-Outbound-Sales-Expert-1689373

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0220 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1689373 LIMIT 1
0.0008	SELECT * FROM `employers` WHERE `employer_id` = 706635 LIMIT 1
0.0012	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1689373 AND `misc`.`id` IS NULL
0.0006	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-28',ej.date_added) duration_days, DATEDIFF('2026-07-28',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-28',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1689373'
0.0008	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689373
0.0008	`UPDATE employer_jobs SET hit_counts = '*Jul-15-2026=2Jul-16-2026=274Jul-17-2026=44Jul-18-2026=17Jul-19-2026=28Jul-20-2026=20Jul-21-2026=393Jul-22-2026=350Jul-23-2026=49Jul-24-2026=35Jul-25-2026=17Jul-26-2026=4**Jul-28-2026=1' WHERE job_id= '1689373'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Jul-2026=1234' WHERE job_id= '1689373'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1689373' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689373
0.0146	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '706635' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0003	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1785212340
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Inbound-Outbound-Sales-Expert-1689373
csrf-token	8e0f27ebe84e4eec7d7e31e1bb1d6adb

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.38
HTTP_DNT

Inbound & Outbound Sales Expert

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?