Remote Executive Assistant / Customer Success Coordinator

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: SALARY

$5/HR

: HOURS PER WEEK

50

: DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

Remote Executive Assistant / Customer Success Coordinator
Full-Time | Remote

About Us

Potomac Lawn Professionals is one of the fastest-growing lawn care and landscape companies in Northern Virginia. We're obsessed with delivering exceptional customer service while constantly improving our business through better systems, automation, and AI.

I'm looking for someone to become my right hand.

This is not a typical virtual assistant position. You'll help run the day-to-day operations of a growing company while helping us build smarter systems, improve customer experience, and leverage AI to save time.

If you love organization, technology, solving problems, and making businesses run better, this may be the perfect role.

What You'll Do

Every day is different, but your responsibilities may include:

* Managing my inbox and drafting professional emails
* Responding to customer emails, texts, and phone calls
* Following up with leads and existing customers
* Keeping my calendar organized
* Making sure nothing falls through the cracks
* Creating SOPs, checklists, and internal documentation
* Organizing Google Drive and company files
* Keeping our CRM clean and accurate
* Posting updates to Google Business Profile
* Responding to Google Reviews
* Assisting with marketing and social media
* Researching software and business solutions
* Building AI workflows using ChatGPT and automation tools
* Finding ways to eliminate repetitive work through technology
* Taking ownership of projects from start to finish

What We're Looking For

We're looking for someone who naturally takes ownership.

You should be someone who:

* Notices problems before anyone else does
* Learns new software quickly
* Doesn't wait to be told every step
* Loves organizing information
* Communicates professionally
* Enjoys improving systems
* Is curious about AI and automation
* Works with urgency
* Is dependable and follows through

I shouldn't have to wonder if something got done.

Technology Skills

Technology is a huge part of this role.

You don't need to know every platform already, but you should enjoy learning them.

Examples include:

* ChatGPT
* Google Workspace
* Service Autopilot
* GoHighLevel
* CRM software
* Automation tools
* AI tools
* Project management software

One of your goals will be helping us discover better ways to operate using AI and technology.

Schedule

* Full-Time (8-6-must be flexible)
* Must overlap with U.S. Eastern Time
* Some evening availability (up to 9 PM EST)
* Occasional Saturday coverage may be needed

Required Qualifications

* Excellent written and spoken English
* Friendly and professional phone skills
* Extremely organized
* Strong attention to detail
* Fast response time
* Reliable high-speed internet
* Quiet workspace
* Dual monitors preferred
* Ability to work independently

Bonus Skills

* Executive Assistant experience
* Customer service experience
* Home service industry experience
* CRM experience
* ChatGPT or AI experience
* Zapier or Make experience
* Canva
* Social media management

-What Success Looks Like

Within your first six months:

* My inbox is organized.
* Customer communication is faster.
* AI is saving our team hours every week.
* Our systems are cleaner and easier to use.
* Projects get completed without constant reminders.
* The company runs more efficiently because you're here.

How to Apply

Please include the following:

1. A 2–3 minute video introducing yourself.
2. Tell us about your previous administrative or executive assistant experience.
3. List the software and CRMs you've used.
4. Tell us about an AI tool you use and how you've used it.
5. Share your internet speed.
6. Include a photo of your home office setup.
7. Tell us about a time you learned a new system without being trained.

At the very top of your application, write the word **"PROACTIVE."**

Applications that do not follow these instructions will not be considered.

We're not looking for someone to simply complete tasks.

We're looking for someone who enjoys making businesses better.

If you're organized, tech-savvy, proactive, and excited about AI, we'd love to meet you.

SKILL REQUIREMENT

Organization Technology Proficiency Tech-Savvy

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0011
Controller Execution Time ( Jobseekers / Job )	0.0149
Total Execution Time	0.0168

GET DATA

No GET data exists

MEMORY USAGE

1,509,816 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/Remote-Executive-Assistant-Customer-Success-Coordinator-1689267

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0079 seconds) (Hide)

0.0003	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1689267 LIMIT 1
0.0004	SELECT * FROM `employers` WHERE `employer_id` = 822382 LIMIT 1
0.0009	SELECT COUNT(*) AS `numrows` FROM `t_thread` `t` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1689267 AND `misc`.`id` IS NULL
0.0004	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-07-23',ej.date_added) duration_days, DATEDIFF('2026-07-23',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-07-23',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1689267'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689267
0.0012	`UPDATE employer_jobs SET hit_counts = '*Jul-14-2026=483Jul-15-2026=415Jul-16-2026=35Jul-17-2026=20Jul-18-2026=11Jul-19-2026=2**Jul-23-2026=1' WHERE job_id= '1689267'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Jul-2026=967' WHERE job_id= '1689267'`
0.0012	`SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id = '' AND job_id = '1689267' AND status LIKE 'sent%' ORDER BY id DESC`
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1689267
0.0013	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '822382' AND `date_added` >= '2022-06-08'
0.0004	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1784830244
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/Remote-Executive-Assistant-Customer-Success-Coordinator-1689267
csrf-token	0a2ffd43539f309fd98e076e90ddea70

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.216.125
HTTP_DNT

Remote Executive Assistant / Customer Success Coordinator

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?