ELEVATECOMMERCE CONSULTING

Amazon Troubleshooting Specialist — Deep Case Management (MAIN DE Marketplace)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Any

: SALARY

500

: HOURS PER WEEK

TBD

: DATE UPDATED

Jul 14, 2026

JOB OVERVIEW

We manage multiple Amazon seller accounts and are looking for a real troubleshooting machine — someone deep in Amazon problem-solving who can jump into complex cases and get them resolved.

This is NOT an SEO or listing-optimization role. It's pure, deep operational troubleshooting.

WHAT YOU'LL DO
- Solve complex Amazon issues: product blocks/suppressions, ASIN reactivation, account restrictions
- Manage and escalate Amazon Support cases end to end
- Handle Account Health issues and keep accounts stable
- Flat file management, catalog and listing error fixing
- Call and chat with Amazon Support directly to push cases through
- Jump into different topics across several accounts and help where needed

MUST-HAVE
- Minimum 3 years hands-on Amazon troubleshooting experience
- Experience managing MULTIPLE accounts
- Deep expertise in Support cases, Account Health, flat files, catalog
- German Amazon marketplace experience (required)
- Good English (calls and chats with Support)
- Fast learner who gets into new topics quickly — a real "machine"
- Reliable and trustworthy — this is critical, you'll have access to client accounts

NICE TO HAVE
- Brand Registry, EPR/compliance, Buy Box experience

WHAT WE OFFER
- Long-term, stable part-time role
- Varied cases across multiple accounts and brands
- Direct work with the founder

HOW TO APPLY (READ CAREFULLY)
1. Start your application with the word "Flatfile".
2. In 3-4 sentences, describe one tough Amazon case you solved yourself: the problem, your approach, the result.
3. Tell me how many accounts you've managed at once and on which marketplaces.

Applications without the codeword or a concrete case won't be read.

SKILL REQUIREMENT

Amazon

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ELEVATECOMMERCE CONSULTING

Amazon Troubleshooting Specialist — Deep Case Management (MAIN DE Marketplace)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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